Network Administrator

Very good Understanding of TCP/IP and troubleshooting of Network Connectivity.

Maintain pro-activeness on alerts/tasks by leveraging existing network monitoring tools

Configuring switches & Routers to maximize network efficiency and security.

Maximizing network performance through ongoing monitoring and troubleshooting

Investigating faults in the network

Updating network equipment to the latest firmware & IOS releases

Reporting network status to key stakeholders when business critical tickets raised by peer groups.

Raising Trouble tickets with partners and participating in trouble shooting calls along with ISP network engineers to resolve P2P & internet link issues.

Interface with internal teams, customers, and partners

Be a point of escalation from shift engineers and troubleshoot internal/external connectivity issues

Provide resolution information and work with other teams to complete impact analysis where appropriate.

Drive the network incident, outages, and deep diving to find the root cause and prevention plan

Create and define network operation best practices, documentation, and building SOP for training Juniors

A Positive "can do" attitude with the ability to articulate thoughts and ideas and see them to fruition

Fine tune Network Devices with industry best practices

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