JBS USA Sanford , NC 27332
Posted 2 months ago
Pilgrim's is seeking Desktop Support for our (Site) location.
GENERAL SUMMARY:DESKTOP SUPPORT
This position will manage all computer/network equipment including servers, switches, cabling, printers, and desktop systems at assigned locations.
Support and manage all computer/network components including servers, switches, cabling, and desktop systems at assigned locations
Program Cisco Switches for Local Area Network
Document Local Area Network at assigned location(s)
Document and maintain "Standard Operating Procedures" for site specific technologies in use at the facility.
Fundamental understanding of VLANS
Work with end users and propose new hardware and software solutions to support the business.
Test all hardware and software modifications before they are introduced into production.
Provide hardware and software diagnostics for network, hardware, and software issues.
Manage technology projects in compliance with IT (Information Technology) standards
Provide hardware and network support for "Production Floor" computer systems.
Supporting all printer functions at assigned locations
Perform related tasks as required
Three years related experience
Working/troubleshooting knowledge of Windows /2003/2008/2012 Server, Windows 7,8, and 10 and Office 2016, 2019, 0365.
Understanding and functional knowledge of Citrix desktop / client
Must have knowledge of Cisco Switch configurations and troubleshooting
Must have knowledge of Network cabling and connectivity
MCSE Certification is a plus; not required
A+ Certification is a plus; not required
Must have excellent communication skills both written and verbal
Must have strong customer support abilities
Must be willing to work in a plant / industrial environment
Must be willing to travel.
EDUCATIONAL REQUIREMENT: High School Diploma/GED; Associates degree or two years of college coursework within specific subject related to position functions.