Network Administrator II

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• Minimum Hiring Annual Salary:

$75,722.00

• (as of July 1, 2024 all positions will receive a 2% increase)

Maximum Hiring Annual Salary:

$79,508.10

To attain the maximum annual salary, employee must meet all minimum qualifications plus:

• 5 (five) years of additional applicable work experience and/or degrees higher than minimum qualification degree. Degrees higher than the minimum qualification degree can be used in combination with additional work experience.

The stated salary amounts are not guaranteed in the event employment ends with Aims during any fiscal year.

Included with Aims Full-time Employment is a generous package of Benefits, most are listed below:

• Benefits are effective immediately

• 100% employer provided medical & dental coverage employees (employee only option)

• 85% employer provided medical & dental coverage for employee's spouse and/or family

• Voluntary vision insurance

• Staff Annual Leave (minimum accrual of 15 days) & Sick (minimum accrual of 12 days)

• 17 paid holidays and 3 personal days each year

• Summer schedule: 4 day work week - Fridays Off

• Employer paid long-term disability and life insurance premiums

• Tuition waiver & reimbursement for employees

• Tuition waiver for dependents

• PERA employer (see www.copera.org for comprehensive benefits)

• Additional supplemental benefits & retirement programs available

• Access to the PERC (Aims gym) for employee & one guest

• Free parking on all campuses

Job Description:

Aims Community College actively supports an environment that embraces the College's Mission, Vision, Values, BaJEDI (belonging, justice, equity, diversity, inclusion), and Innovation. The College embraces and seeks to hire individuals who want to be a part of this environment and has the skillsets necessary to be successful in this position.

Aims Community College Network and Telecom team consists of five network and systems administrators and a team Director who reports to the Chief Technology Officer. This team highly values collaboration. All of the team members manage all of our systems. Two of the team members (including this position) focus primarily on network design, performance, troubleshooting and maintenance. The other three team members focus primarily on systems design and maintenance and hardware. We support five campuses and our own primary and secondary datacenters. We rotate on-call duties through the team, usually about one week per month per team member. We work the usual business hours but do have network down days and other maintenance days where we work non-business hours.

We use Palo Alto firewalls, Extreme switches, and Aruba wireless controllers and access points. We use ClearPass as a network access control solution. Our systems include: VMware, SANs and vSAN - we are about 95% virtualized, Dell hardware (hosts/servers, storage), Windows and Linux servers, Avaya Cloud Office telecom, SolarWinds network monitoring and helpdesk, F5 load balancers, and Veeam backup and replication. We configure, maintain and monitor about 250 servers. Other IT teams reporting to the CIO/CTO at Aims include Technical Services (helpdesk, computer management and user assistance), Application Services/Enterprise Services (manages applications such as Google, Banner, etc.), and IT Security.

Duties will include but are not limited to:

Check all monitoring systems including VCenter, SolarWinds, datacenter monitor, Alertra, etc. for issues daily. Create tickets and resolve issues as needed. Product research, AP and switch configurations, VCenter network configurations, device builds and implementations, lift, install, and move servers and devices in datacenter and other sites as needed.

Participate in on-call rotation, carry on-call phone and be available, in town and sober during that period approximately 1 out of 4 - 5 weeks. Respond if at all possible to "all hands" situations on and off-hours. Occasionally on last working day of week - work evening shift vs day shift, and approximately one Sunday per month - work network down day.

Work with director to schedule vacations, etc. for optimal coverage (avoid being off at same time as the other network administrator, or situations where more than 2 team members are off work at same time). Quickly shifting priorities and rapid response to issues.

Network Administration:

• Install, maintain and enhance the College network infrastructure: Monitor functionality, upgrade as necessary.

• Responsible for Windows and Linux systems administration including installation, operation, and maintenance of software and networked servers. System diagnostics and troubleshooting, including analysis of ongoing performance, systems slowdowns, and bottlenecks.

• Monitoring and health of day-to-day operations of servers, systems, database servers, and all other mission critical IT systems as well as vulnerability patch management.

IT Solution Design & Implementation:

• Research, propose and implement IT based solutions for Aims.

Troubleshooting & Problem Solving:

• Solve issues with hardware, software, network function, and telecommunications for any and all systems used at Aims.

• Assist peers in IT in solving problems/troubleshooting.

Hardware Installation & Support:

• Install, configure, and perform maintenance on IT hardware (servers, network equipment, wireless access points, etc.) where required on any of the Aims campuses.

Documentation:

• Document processes, procedures, equipment details, configurations, software specifics, systems administration notes, and any job-related functions in the departmental knowledge base for the Network and Telecom team.

Other Duties as Assigned

Minimum Qualifications:

• Bachelor's Degree in Computer Science or other related field; plus,

• Four (4) years of experience repairing, maintaining, and troubleshooting wired, and wireless networks and multiple server environments, operating numerous software applications and computers in a complex, dynamic datacenter and networked environment, and knowledge of fiber networks and configuration or an equivalent combination of education and/or work experience.

• Extensive knowledge of: Windows, LINUX, database administration, and network testing and monitoring procedures.

• Other applicable certifications.

• This position requires the use of a company vehicle and/or personal vehicle for business travel. The selected candidate must successfully pass an MVR and be insurable under Aims insurance.

Required Documents:

• Cover Letter

• Resume

All Applicants:

• Compare your previous work experience to the job duties listed on the job positing under job description. Enter the job duties you have preformed under the "Work Experience" section on your job application. We evaluate your experience based on this information.

• Please make sure you state whether work experience (aka work history) is part time or full time employment by listing the average number of hours worked per week. This information is used to determine your new annual salary.

• Be sure to upload all the required documents listed at the above in "Additional Job Description" section. This can be uploaded as part of your application materials in the "My Experience" section. If there are missing documents, your incomplete application will not be considered.

Diversity Statement Instructions

Aims Community College recognizes and celebrates diversity within our students, faculty, and staff. We are committed to equity and inclusion to improve the learning experiences of all students and the working conditions of all employees.

• In your diversity statement, please provide your interpretation of what it means to serve a diverse community and work in an inclusive environment.

• Please include specific examples for how your background, education, and/or professional experience have prepared you to fulfill those responsibilities in this position.

• As you consider what to put in your statement, please note Aims Community College is committed to equal employment opportunity and does not discriminate on the basis of race, gender, age, or any other protected class.

Aims Community College is an equal opportunity employer. Selection will be based solely on merit and will be without discrimination based on age, ancestry, color, creed, disability, ethnicity, familial status, gender, gender identity, genetic information, marital status, national origin, sex, sexual orientation, race, religion, or veteran's status. All application materials must be submitted by the closing date posted and become the property of Aims Community College. The screening committee will select finalists for interviews. The goal of Aims Community College is to enhance the diversity present in the district we serve. To comply with Immigration Reform and Control Act of 1986, if hired, you will be required to provide documents within 3 days of hire date to show your identity and your authorization to work. This law applies to all persons hired.

Screening/Selection:

In order to be considered please provide a thorough and complete application.

Initial screening will be conducted by a committee based on completed application materials.

Employees in these positions may be asked to participate in temporary assignments lasting less than 6 months (such as curriculum development, short term projects, meetings and substitute duties) which could amount to additional temporary pay.

Upon hire, all positions at Aims Community College require a criminal background check, and may require industry specific screenings such as an MVR, physical and/or drug screen. Keep in mind, a conviction does not automatically preclude candidates from being employed. The nature of a conviction will be considered relative to the duties of the position.