Network Administrator

The mission of Goodwin University is to educate a diverse student population in a dynamic environment that aligns education, commerce, and community. Our innovative programs of study prepare students for professional careers while promoting lifelong learning and civic responsibility. As a nurturing university community, we challenge students, faculty, staff, and administration to fully realize their highest academic, professional, and personal potential.

Position Description Summary/Purpose:

The Network Administrator will maintain a reliable, secure and efficient data communications network. The ideal candidate will be able to deploy, configure, maintain and monitor all active network equipment in order to ensure smooth network operation.

Essential Job Functions/Primary Responsibilities:

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

• Troubleshoots a wide variety of issues using various network and server related troubleshooting tools such as Wireshark, PRTG Network Monitor.

• Provides second/third level support to Help Desk.

• Creates, reads and interprets various IT documents using such applications as Visio, Excel, etc.

• Works closely with various groups such as students, staff, management and vendors.

• Evaluates needs and requirements of new hardware and software and communicates results to interested parties.

• Participates in on-call schedule for after hour issues.

• Conducts all work in a safe manner and all work safety practices are followed.

Other Functions:

• Performs similar or related work as required, directed or as situation dictates.

• Continues professional development and training; keeps current with trends.

• Assists other department staff as needed to promote a team effort.

Knowledge, Ability and Skill:

• Demonstrated commitment to developing and fostering best practices and policies to promote diversity, equity, and inclusion, and build an environment in which all members of the University community are treated with respect and dignity.

• Thorough understanding of network and routing protocols including but not limited to TCP/IP, DNS, DHCP, OSPF, SMTP, NFS.

• Knowledge of network security both internally and on the perimeter, prefer knowledge of Palo Alto firewall products and Zero Trust configurations.

• Ability to create, read and interpret various IT documents using such applications as Visio, Excel, etc.

• Knowledgeable with HPE networking hardware, software configurations, maintenance and monitoring of switching, routing and Aruba wireless networks

• The ability to work with SAN technologies, prefer HPE hardware experience in both an iSCSI and Fiber Channel environments

• The ability to troubleshoot a wide variety of issues and the ability to use various network and server related troubleshooting tools such as Wireshark, PRTG Network Monitor.

• Knowledgeable in VoIP and traditional telephony and related technology such as SIP.

• A working knowledge of MS SQL Server.

• Must be able to time manage more than one project or crisis at a time

• Strong diagnostic, evaluation and problem-solving skills

• Strong communication skills

Qualifications

Education, Training and Experience:

• Bachelors Degree

• 2- 3 years of network experience

• Project management experience a plus

Physical and Mental Requirements:

Work Environment None Under 1/3 1/3 to 2/3 Over 2/3 Outdoor Weather Conditions X Work with fumes or airborne particles X Work near moving mechanical parts X Risk of electrical shock X Vibration X

Physical Activity None Under 1/3 1/3 to 2/3 Over 2/3 Standing X Walking X Sitting X Talking & Hearing X Using hands/fingers to handle/feel X Climbing or balancing X Bending, pulling, pushing X Driving X

Lifting Requirements None Under 1/3 1/3 to 2/3 Over 2/3 Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 75 pounds X Up to 100 pounds X Over 100 pounds X

Vision Requirements:

X Close vision (i.e. clear vision at 20 inches or less)

___ Distance vision (i.e. clear vision at 20 feet or more)

___ Color vision (i.e. ability to identify and distinguish colors)

___ Peripheral vision (i.e. ability to observe an area that can be seen up and down or

left and right while the eyes are fixed on a given point)

___ Depth perception (i.e. three-dimensional vision, ability to judge distances and

spatial relationships)

___ No special vision requirements

___ No special vision requirements

Full-Time Employee Benefits:

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Pet Insurance

• 401k employer match

• Employee & dependent life insurance

• Great tuition benefits for employee, spouse & dependents

• PTO program

• Flexible schedules/ work from home opportunities

(This job description does not constitute an employment agreement between Goodwin University and employee. It is used as a guide for personnel actions and is subject to change by the University as the needs of the University and requirements of the job change.)