HCA Plano , TX 75023
Neonatal Program Coordinator
The NICU Program Coordinator creates, develops and implements specialized clinical practice in the specific area of neonatology. Serves as a clinical resource person in the NICU, and serves as a liaison throughout the facility and in the community regarding services provided for this unique patient population. Builds collaborative relationships with other Neonatal Program Managers of designated facilities within the Perinatal Care Region.
Monitors the provision of neonatal patient care services from admission, stabilization, and through discharge
Oversight of the NICU Quality Assurance and Process Improvement (QAPI) initiatives
Collaborate with Neonatal Medical Director in areas to include, but not limited to: developing and/or revising policies, procedures and guidelines, and the QAPI Program
Collaborate with NICU Nurse Educator in assuring staff competency, education and training for the neonatal patient population served
Chairs the neonatal QAPI multidisciplinary meeting; presents monthly statistics and quality improvements
Ensures ongoing family centered care practices
Responsible for daily management of the NICU QUPI program including data analysis, identification of trends and issues, medical record extrapolation, and development and implementation of action plans to address identified issues.
Responsible for the daily management of NICU throughout the facility ensuring care is consistent with established practice standards and research based policy/procedures.
Responsible for ensuring loop closure, including development and implementation of action plans, is obtained on identified PI issues and trends by collaborating with clinical leaders of departments caring for trauma patients.
In collaboration with the NICU team, is responsible for the development of standards of care/policies and procedures, and evaluation of throughout the continuum.
Development of grand rounds to facilitate family centered care
Develop education and outreach programs
Develop a research infrastructure that will facilitate ongoing research
Provide age appropriate care to all patient populations for which program manager is responsible and trained for and demonstrates communication skills appropriate for age
Practices autonomously, consistent with practice standards and research based policy/procedures
Exercises independent judgment within the context of interdisciplinary patient care
Provides care/treatment/services within the Synergy Model
Maintains positive interpersonal relationships and self conduct to contribute positively to the delivery of quality care and services, and to orderly operation of the department and the facility
Medical City Plano is a full-service, 497-bed acute-care facility with more than 1,600 employees and over 1000 physicians on staff, representing over 70 specialties and sub-specialties. Our main campus in the heart of Plano includes the main hospital and medical offices, an outpatient surgery center, a comprehensive cancer-treatment center, an emergency and Level 1 Trauma Center, a radiology/imaging center, a comprehensive cardiovascular program, the Center for Lifestyle Enhancement, The Bariatric Institute, Wound Care Center and complete women's and children's services including a high-risk antepartum unit and a Level 3 neonatal intensive-care unit.
Knowledge, skills & abilities:
Expertise in neonatal assessment. Ability to establish the requirement to obtain neonatal levels of designation through the state of Texas.
Ability to work independently and function as a part of an interdisciplinary NICU team to continuously improve the process to enhance patient outcomes
Effective communication and problem solving skills
Knowledge base in adult learning theory. Able to apply knowledge to education offerings
Participation in committees related to neonatal care