Job Description: Job Number: R0049124
Naval Training Delivery Services Desktop Administrator
Provide a client's Training Delivery Services (TDS) with IT support, including managing local physical workstations, file servers, and print servers, such as identifying, analyzing, and effecting the resolution of hardware, software, and network problems, installing, configuring, testing, and maintaining training content software, installing cable systems, and connecting and integrating ECR workstations, system testing, system and user documentation, and administrator and user training. Analyze and maintain site-specific configuration documentation, including installation guides for images and applications, configuration guides for servers and workstations, such as physical or virtual, step-by-step work breakdown structure for tasks performed, artifacts for the development of the required certification and accreditation packages, quality assurance of the compliance posture, and compliance with licensing agreements. Use a Navy-designated service management system to record and track all work performed, record detailed and qualified resolutions in the system, and comply with the change request process to ensure changes to the enterprise are in accordance with the configuration management (CM) process. Manage Electronic Classroom (ECR) site preparation surveys and ECR site installations to address future training delivery infrastructure and new or modified ECR requirements.
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Build Your Career:
When you join Booz Allen, you'll have the opportunity to connect with other specialists doing similar work across multiple markets. You'll share successful methodologies and work through challenges as you gain experience and mentoring to develop your career. In addition, you will have access to a wealth of training resources through our Engineering & Science University, an online learning portal where you can access more than 5000 tech courses, certifications and books. Build your technical skills through hands-on training on the latest tools and tech from our in-house experts. Pursuing certifications? Take advantage of our tuition assistance, on-site courses, vendor relationships, and a network of experts who can give you helpful tips. We'll help you develop the career you want as you chart your own course for success.
2+ years of experience with connectivity, interoperability, operational readiness, and security and compliance systems maintenance
Experience with systems and hardware and software administration and integration
Experience with routine maintenance, including break and fix, backup and recovery, and inventory and asset management
Active Secret clearance
HS diploma or GED
Nice If You Have:
Experience with multi-media systems support and community of interest (COI) network operations
Experience with local group policy management and file share, system, and account administration
Experience with configuration and change management and life cycle support
Experience with workstation and server hardware installation, maintenance, board replacement, and cable switching
Experience with system monitoring and troubleshooting
Knowledge of system development, software maintenance, and ancillary functions
Knowledge of Cyber defense compliance and accreditation services
Knowledge of how to connect non-Navy workstations to the network system
Ability to perform onsite service center support
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
We're an EOE that empowers our peopleno matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristicto fearlessly drive change.
Booz Allen Hamilton Inc.