D.R. Horton, Inc. Austin , TX 78719
Posted 2 months ago
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for a National Training Manager-Title. The right candidate is responsible for managing the training team in the development and implementation of training programs for new and existing employees. Assess training needs, develop hard and soft-skill training curriculum, track mandatory attendance, respond to investor and agency audits, and act as an interdepartmental liaison. Communicate relevant system release notes and changes in policy and procedure to the appropriate teammates to ensure consistency.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Oversee the development and maintenance of curriculum, agenda, communication, and participation for on-site training programs, live virtual sessions, on-demand courses, and mandatory regulatory training, i.e.:
New Hire Orientation
Start Right Training
Title Mastery
Process Change Training
Software and Technical System Training
Regulatory Lessons
Optional Professional Development Topics
Monitor and assess the effectiveness of all training programs and adjust the curriculum, as necessary. Report results to appropriate managers and the National Operations Manager
Ensure coverage is assigned and supervised for technical and educational support to Production via the Title Training Inbox
Coordinate with National Trainers for on-site trainings to be conducted and facilitate the feedback for the branch and/or center post-training
Oversee the maintenance of the Training topic on the DHI HUB with updated resources and training materials
Support the research and development of Title software enhancements, as needs are identified, to enhance efficiency and/or to resolve identified "bug" issues. Test software enhancements and provide testing results when IT has completed programming. Review and approve system release notes and announce to the field
Oversee the needs assessment, creation, approval, and distribution of pertinent Training Announcements to the appropriate recipients
Ensure the National Trainers keeps the team informed of all relevant policies, procedures, and regulations related to training content and incorporate any necessary updates
Work closely with all other DHI business units and departments to ensure that training technology and curriculum standards are consistent
Perform special projects as assigned by the National Operations Manager
Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
Ability to travel overnight
Supervisory Responsibilities
Education and/or Experience
Bachelor's degree from a four-year college or university or equivalent
Ten plus years of related management experience
Demonstrate an elevated level of professional writing, proofreading, and editing skills to produce informational and educational content for job guides and national communication
Exhibit an advanced knowledge of various mortgage systems
Ability to manage multiple responsibilities with attention to detail
Strong verbal and written communication skills
Engaging presentation and learning facilitation skills
Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
Proficiency with MS Office and email
Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision
The noise level is generally moderate
Preferred Qualifications
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
Medical, Vision and Dental
401(K)
Employee Stock Purchase Plan
Flex Spending Accounts
Life Insurance
Vacation, Sick, Personal Time and Company Holidays
Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeople2
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D.R. Horton, Inc.