Novartis Pharmaceuticals East Hanover , NJ 07936
This is a remote role. Would prefer candidate to live in East Hanover, New Jersey area.
The National Director will be the primary contact for the Novartis Ophtha Access Reimbursement Manager (ARM) team on all matters related to the successful launch and pro-vide leadership, management, operations and financial support, and oversight, that aligns to Novartis strategy and business goals. Primary partnership lead to link strategy to execution in order to deliver value to Novartis (the "Company") and accelerate growth of aligned business objectives. The scope and scale of the role will adapt to meet the evolving needs of Novartis.
Attract, coach and retain team of high performing Ophtha Access Reimbursement Di-rectors and Access Reimbursement Managers (the "Reimbursement Team").
Oversee the recruiting, interviewing, hiring, training and staffing of the management and ARM team.
Develop plans that effectively translate national strategy by leading and directing the Reimbursement Team.
Integrate with Novartis leadership and collaborate across multi-functional teams (Sales, Marketing, Managed Markets, Operations, Training, Legal, Compliance, etc.) to ensure collaborative and compliant approach to support field success.
Develop a strong working relationship with Novartis Program Manager (P&SS Franchise Operations) who acts as the liaison to the HUB and identify challenges, escalations or delay in therapy and work with all matrix team members to resolve such issues.
Facilitate a culture of accountability through ongoing cadence discussions with Field Leaders, internal partners (Business Analytics, Human Resources, Commercial Capabilities, Novartis Services, Brand, Sales Leadership, and Commercial Operations) to identify scalable business practices and to problem solve potential field barriers to effective and compliant execution.
Understand specifics of, and support questions associated with, patient reimbursement to coordinate on reimbursement issues with third party payers.
Identify opportunities to complement Novartis's capabilities to strengthen the ability for patients to have access to drug.
Function as a liaison between Novartis, internal operational elements, and third parties working with Novartis (i.e. HUB), ensuring the strategy is understood and incorporated from aligned recommendations and direction. Collaborate with Analysis & Reporting to design reports and tools to monitor attainment of established goals.
Provide frequent, ongoing performance feedback to all direct reports and foster a team-oriented, supportive working environment.
Oversee performance management process for all team members and ensure fair, timely resolution of disciplinary process.
Foster an environment that rewards accomplishment and encourages the advancement and retention of productive employees.
Fiscal Responsibility and Compliance
Control business expenses related to field activities at a National level (e.g., travel, customer meetings, etc.) and adequately maintain P & L budget as assigned.
Maintain a deep understanding of Company policies and requirements and per-form all responsibilities in a manner consistent with Company guidance.
Handle PHI appropriately (ensure compliance with HIPAA regulations, laws, and internal Company compliance guidelines).