National Delivery Spec Tech

Kforce Tampa , FL 33602

Posted 2 months ago

Kforce is one of the premier leaders in the staffing industry, where Great People = Great ResultsSM. For over 50 years we've thrived on building relationships and making a positive impact in the lives of those we touch. We believe in acting with integrity, doing the right thing and giving back to our communities.

A professional staffing services firm, Kforce stands for KnowledgeForce, describing our highly skilled professionals. Our flexible and direct hire staffing specialists engage over 23,000 highly skilled Technology and Finance & Accounting professionals annually, connecting them with more than 4,000 customers. Our national network of 60 offices, two national recruiting centers, and 2,000 associates support our ability to meet the needs of customers of all sizes, including 70% of the Fortune 100.

Join the Kforce family and we will support you with expert training, innovative tools, an amazing culture, and a team of Great People that will cheer you on your road to success!

SUMMARY:

Under managerial direction; leverage the Account Manager and/or candidate/client relationships by building solid, profitable relationships through delivery of exceptional customer service characterized by mutual respect, understanding, and trust.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Identify, engage, recruit, package and match qualified candidates by performing sourcing activities.

  • Qualify candidates by conducting phone and in-person interviews, obtain work history, education, training, job skills and salary requirements.

  • Establish a pipeline, align virtual bench and a communication plan with virtual bench candidates through consistent use of activities.

  • Determine right to work in US and if Visa required, send to Kforce 3rd Party and ITS.

  • Utilize, maintain and update client systems as appropriate.

  • Coordinate client interviews with candidate and communicate necessary feedback throughout the recruiting process.

  • Negotiate candidate pay rates and establish appropriate client bill rates as required.

  • Contribute to customer service efforts related to candidate activities including but not limited to quality assurance, follow up, retention and extension, lead generation, re-marketing, and assignment end.

  • Enter and track all related activities into Recruitmax.

  • Ensure client and Kforce are in compliance with contractual obligations.

  • Track and report performance statistics on assigned accounts.

  • Develop and execute a daily plan.

SUPERVISORY RESPONSIBILITIES:

None required.

KEY SUCCESS INDICATORS/ATTRIBUTES:

  • Ability to prioritize and multi-task in a fast paced, changing environment.

  • Demonstrate strong organizational skills and be detail oriented.

  • Ability to self-motivate and self-direct.

  • Ability to achieve set goals and deadlines.

  • Demonstrate strong commitment to exceptional customer service.

  • Demonstrate excellent verbal and written communication skills.

  • Demonstrate excellent analytical and problem solving skills.

  • Ability to maintain professionalism when interacting with internal and external customers.

  • Ability to develop and maintain relationships with key business partners by building personal credibility and trust.

  • Demonstrate strong drive for results and success; convey a sense of urgency to achieve outcomes and exceed expectations; persist despite obstacles, setbacks, and competing influences.

  • Proficient personal computer skills with MS Office (Word, Excel, Power Point, Outlook).

  • Commitment and adherence to Firm Core Values.

EDUCATION AND/OR EXPERIENCE:

Bachelor's degree and 0-2 years of related experience or the equivalent combination of education and experience preferred. Previous working experience in a staffing environment and/or recruiting preferred.

CERTIFICATES AND/OR LICENSES:

None required.

TRAVEL REQUIREMENTS:

Travel as required, up to 5%.

Kforce is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.


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