National Accounts Manager

Job Type

Full time

PetSafe Brands, formerly known as Radio Systems Corporation, is headquartered in Knoxville, TN. It has been named "The Marble City" and "Scruffy City", names we have embraced for our unique charm. We are the home of 1982 World's Fair and we boast of 21 craft breweries around the city (click here for the Ale Trail). If you like to hike or camp, visit the Great Smokey Mountain National Park. Take your pick of outdoor activities from walking, tubing, running, or biking in our Urban Wilderness. Knox County has an amazing public-school system, no state income tax, low property taxes and cost of living. We host Music and Shakespeare on the Square as well as Family Movie Nights on the Square during the summer months in downtown Knoxville.

Our Company: PetSafe Brands is the world leader in pet products through our family of brands:Pet Safe Brand, Sport DOG Brand, Invisible Fence Brand, Kurgo and Premier Pet. Pet Safe Brand makes every product from leashes and harnesses to water fountains and and litter boxes. We have an ambitious goal of touching over 21 million pets, people, and communities around the world each year. We serve a broad range of pet owners from providing the hunter the best gear for a successful hunt to accommodating the "Not-So-Crazy Cat Lady" with all the entertaining toys and effective solutions she could ever imagine. We do this by creating a culture of enthusiasm, resilience, adaptability, and teamwork every day in the office. We work hard to be our community's employer of choice as we all live our purpose: We exist to unleash freedom for pet parents by keeping their pets happy, healthy and safe.

Summary of Position:

Profitably grow sales of Radio Systems products to Key customers including Pet superstores, mass merchants, major hardware/home center and pet retail accounts, distributors, hardware co-ops, and membership warehouses.

Responsibilities:

• Establish & maintain relationships with new & existing customers.

• Understand the needs and requirements of the PSB customer and their systems in-depth. This includes all facets and all levels of their organization.

• Help lead teams with marketing, SBU's, supply chain, and finance to reach company objectives.

• Collaborate with customers in the presentation of our products in their environment

• Administration: (Pricing, Returns, Annual Customer Agreements, Monthly reports)

• Communication: Timely & Accurate for both Internal and External customers (Customer Issues, Program Changes, Market information, etc…)

• Forecasting (Provide monthly forecasting to supply chain team and/or forecasting coordinator)

• Provide insights & direction for new & current products, pricing and distribution strategies.

• Manage PSB distribution policies and MAP pricing.

• Co-ordinate sales strategies with PSB web/e-commerce team

• Work directly with SBU's to reduce discontinued and excess inventory, as well as manage the transition of discontinued products with the Sales team.

• Understand the consumers' needs and expectations for our products and services using methods such as listening to consumer calls in Customer Care.

Qualifications:

• Knowledge of business & management principles involved in strategic planning, resources allocation, human resource modeling, leadership technique, production methods and coordination of people and resources.

• Estimating sizes, distances, and quantities, or determine time, cost, resources, or materials needed to perform work activity.

• In-depth understanding of competitive offerings and how they relate to our products.

• Understanding of the current market dynamics and how to leverage.

• Strong understanding of the retail environment and related channels of distribution

• Superior problem and analytical skills

• Aptitude to multitask

• Concern for detail

• Ability to communicate to all levels

• College degree or 5 years' experience

• Negotiation skills

• Ability to travel (up to 60% overnight travel)

• Proficient in use of computer (Word, Excel, Outlook, PowerPoint)

Accountabilities:

• Meet or exceed Monthly/Quarterly/Annual Sales Budgets

• Achieve and maintain high levels of customer satisfaction through:

• "Perfect Order" - orders flow smoothly as a result of accurate and timely information regarding product specs and pricing

• Category management

• Serve as category expert and lead line review process for PSB and in as appropriate all vendors in the category

• Achieve specific objectives listed on BSC
• Continued Self Improvement

• Learning outside of PSB.

• Accurate and timely administration of pricing programs, annual customer agreements, monthly reports and expenses).

• Forecast by sku within established BSC metrics.

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BENEFITS:

Working for PetSafe Brands definitely has its benefits. We offer a collaborative and creative team-oriented work environment where we encourage you to take risks to learn and grow! We offer a competitive benefits package including medical, dental, vision, and 401K match. In addition we offer a rich wellness program which includes an onsite health clinic, workout facility and of course, we encourage you to bring your dog to work, which is our whole reason for what we do!

PetSafe Brands is dedicated to offering equal employment opportunity for all teammates and fostering a work environment free of discrimination and harassment. At PetSafe Brand, our teammates are our greatest strength. We strive to build a workforce as diverse as the customers we serve by hiring great people from a wide variety of backgrounds, life experiences, knowledge, self-expression and talent. We recruit and reward teammates based on capability and performance and together we are building a culture that welcomes all dimensions of an individual's identity including race, color, gender identity or expression, sexual orientation, marital status, age, educational background, national origin or ancestry, religion, veteran status, or physical ability. We embrace these differences and the unique contributions each teammate brings not just because it is the right thing to do but because it makes our company stronger. While we are committed to creating a diverse and inclusive workplace and a culture of belonging, we recognize that we still have more work to do and a lot more to learn.