National Account Project Coordinator, Hospitality

Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic, Sealy and Stearns & Foster. We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy!

OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING:

• Generous Paid Time Off

• Competitive Medical, Dental & other wellness programs

• Disability and Life Company Paid

• Retirement Plan Options

• Generous Employee Purchase Discounts

Pay Range: $38,000 - $55,000

Job Summary:

The Sr Project Coordinator will collaborate with account managers, customers, and internal business partners to improve customer service, delivery performance, and increase partner satisfaction through driving consistency, quality and accuracy in the handling of Hospitality orders, and delivery schedules. They are responsible for end-to-end handling of orders from receipt through delivery to customer and resolving issues related to those orders.

What You'll Do (Essential Duties and Responsibilities):

• Enter, process, and track orders from receipt through delivery to the account.

• Responsible for order tracking and completion, partnering with order tracking personnel/team member to ensure timely delivery and order closure.

• Troubleshoot and solve problems related to order fulfillment, accounting, and other requests.

• Resolution and coordination of product availability, production scheduling, and transportation resources.

• Analyze reports for internal and customer review, prevent or minimize impact of order fulfillment issues.

• Will be expected to be a primary or secondary back-up on other key accounts.

• Work in a team environment across multiple functions (customer service, Manufacturing/Assembly, Logistics, Accounting, Sales, and the customer account) to provide a high quality of service.

• Provide regular updates to sales representatives and customer accounts as required.

• Perform other duties as assigned.