National Account Manager, Ryno

About RYNO

RYNO Strategic Solutions is an innovative, full-service Internet marketing company with 100+ RYNOs offering exceptional internet marketing services since 2008. We stay ahead of our competition with top-notch proprietary strategies, tracking, and reporting. Due to our total transparency, our customers always know exactly what they receive through their marketing efforts with us. We are dedicated to helping Home Service companies find their customers online by utilizing the most cost-effective desktop and mobile strategies.

Our Mission

We Exist to Grow Your Business...PERIOD.

Our Values

• We are transparent
• We are good communicators
• We give back
• We have integrity
• We are positive
• We genuinely care
• We focus on education

Candidates not currently located in the Greater Phoenix area will not be considered for employment. This is an in-office position. It is not remote.

Applicants must reside in and be legally authorized to work in the United States. Verification will be completed before a hiring decision is made.

Currently hiring only in Phoenix, AZ for this position

Summary of Position

We are seeking a talented National Account Manager to work in our fun, fast-paced North Phoenix office!

The National Account Manager manages a portfolio of digital marketing client accounts, builds rapport and maintains relationships with existing clients, monitors and communicates campaign progress back to clients, and facilitates the transfer of client information and requests to respective digital team members.

We are looking for someone who is self-motivated, positive and demonstrates excellent written and oral communication skills.

Position Responsibilities

• Call clients within their digital marketing portfolio to build rapport and communicate campaign performance
• Review and analyze clients' campaigns for areas of improvement
• Correspond with clients via email
• Strategize ways to improve campaign performance with internal teams
• Create and update client accounts, contacts, and communication in the CRM system
• Coordinate fulfillment of campaign requirements and changes with other respective departments
• Stay current on the latest digital marketing trends and changes
• Other tasks as assigned by management

Requirements

• 2+ years of digital marketing account management or digital marketing customer service experience
• A minimum of 4 years in an office environment
• Excellent written and verbal communication skills
• Organized with strong time management skills
• High level of organization
• Attention to detail with the ability to multi-task and manage priorities
• Is proactive, self-motivated, and dependable with a positive attitude
• Ability to work in a fast-paced environment with tight deadlines
• A good sense of humor. We like to laugh and have fun!

Preferred Skills

• Has experience managing a book of business
• Has an in-depth understanding of SEO and PPC
• Is self-starting and proactive
• Understanding of Webmaster Tools and Google Analytics
• Interest in continuous education and improvement
• Has knowledge of current SEO techniques with an interest in continuing education and improvement
• Experience with BrightLocal, Google My Business, and Google Search Console

Personality Traits

• Strong independent problem-solving skills
• Passion for continually learning
• Well-organized and able to work under deadlines and multiple projects
• Highly motivated self-starter
• Strong work ethic with good time management
• Ability to work with diverse teams and communicate effectively
• A strong eye for detail and a strive to consistently produce quality work
• A team player who enjoys collaborating with others

Benefits

• Annual $2,000 education budget for professional development
• Paid Time Off
• 10 Paid Federal Holidays
• Medical, Dental, Vision, and Life Insurance
• A Comprehensive Employee Assistance Program
• 401k
• Flexible start times and half-day Friday
• Leadership and advancement opportunities
• An annual Misogi experience (https://youtu.be/nSvlC7hiVjQ) or
• Your choice of one of the following monthly benefits (up to an $85 value): house cleaning service, massage, child care, pet insurance, or gym membership
• Monthly in-office events and monthly volunteer days to give back to our community
• Quarterly Team Builders
• The dopest team merch!
• A casual work environment with lots of coffee and candy
• A badass Holiday Party https://drive.google.com/file/d/1Z5e6h7Sl8O9EMEDhN7H7rMDHBerCj3wv/view?usp=drivesdk

About EverService Holdings, LLC

EverService is a global provider of tech-enabled business solutions for companies of all sizes, helping them to grow and scale with digital marketing, website design & development, scheduling & booking services, 24/7 answering services, inbound & outbound sales, live virtual receptionists, client & patient intake, and IT services. The company focuses on end-to-end solutions specialized for the legal, medical, home services, retail and technology industries integrated with clients’ CRM, EHR and operational systems. EverService goes to market with vertically integrated, industry-leading brands including Alert Communications, Blue Corona, Nexa Receptionists, Mid-State Communications, Client Chat Live, Mainline Telecommunications, Nexa Healthcare, RYNO Strategic Solutions, iLawyer Marketing and Strike Healthcare. For more information, visit EverService at https://everservice.com/

This job description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.