National Account Manager

Who we are:

EHE Health has led the way in preventive medicine for more than 100 years. EHE Health is an evidence-based preventive health program that partners with mid- and large-sized employers to provide their employees and beneficiaries an unparalleled, personalized medical experience, beginning with prevention. EHE Health customizes the patient journey to be holistic, convenient and attainable towards the goal of achieving better health.

EHE boasts the only national preventive and primary care network allowing our members to access world-class medical care in 39 states, Washington DC and Puerto Rico.

As an innovator and leader of helping our patients live longer, healthier lives with personalized preventive care, EHE Health has launched EHE Health Pulse, a range of virtual and in-person clinical encounters and experiences that provide individuals the ability to conveniently access health services, including our Health Mentorship and Health Navigation programs.

EHE is backed by Summit and DW Healthcare Partners, investment engines behind many of the world's leading technology and healthcare enterprises. Their strategic involvement has helped EHE reach new heights as a pioneering force in preventive care.

What we're looking for:

We're seeking a strategic National Account Manager to be the day-to-day contact for managing client deliverables including wellbeing initiatives supporting client health management goals. The ideal candidate will interface with the client and directly support the Client VP to provide full strategic account management and wellbeing support.

The National Account Manager will leverage resources to meet and exceed goals laid out in account plans, execute on account plan strategies while supporting clients' population health goals. These may include, but are not limited to, driving engagement in prevention activities which are ultimately aimed to reduce healthcare costs, improve employee morale, and improve retention and overall wellbeing.

Ideal candidates are passionate about wellbeing, client engagement, data analysis and preventive health. We need individuals who are solution-focused and adept at overcoming obstacles in a fast-paced, agile, dynamic environment.

In this role, you will:

• Lead the transparent and successful implementation of EHE program

• Work with stakeholders (internal and external) to further develop the EHE program to meet overall needs of the client

• Establish reporting requirements and report delivery

• Manage the day-to-day operations of assigned accounts and coordinate with internal departments to ensure that client needs are met

• Be accountable for satisfaction and retention of clients

• Work strategically with clients in the planning, development, implementation and management of wellbeing initiatives based on analytic insights

• Identify opportunities to embed wellbeing into the environment and culture in new ways and recommend engagement tactics to increase program participation

• Lead different geographic based audiences or wellbeing committees remotely to achieve client's wellbeing initiatives

• Develop and execute wellbeing awareness initiatives (bulletin boards, newsletters), educational campaigns (lunch and learns, workshops), behavior change programs (smoking cessation), health assessments/screenings (biometric events, incentive programs, health fairs) and more

What the role requires:

• Ability to travel up to 35%

• Proven experience as an Account Manager or in a similar role

• Strong communication and interpersonal skills with the ability to develop and maintain positive relationships with clients and internal stakeholders

• Ability to understand and articulate complex concepts and solutions to maximize the client and patient experience

• Strong analytical and problem-solving skills

• Excellent time management and organizational skills to manage multiple priorities

• Industry certification such as CHES (Certified Health Education Specialist) preferred

• Consultative disposition and constructive curiosity into all facets of a client's business

• Overall passion for health and wellbeing with a genuine commitment to represent a product that improves the lives of its users

• Preferred experience with developing and implementing workplace wellbeing strategies and designing engagement solutions based on data analytics

• Strong computer and software application skills including PowerPoint and Excel

What we offer:

• Competitive salary

• Medical, dental, vision, life and disability insurance

• Employer-matched 401(k) plan

• Continuing education reimbursement

• Employee access to our wellness clinics

• Monthly gym and fitness allowance

The salary range for this role is $75,000 - $100,000 and is determined by a number of factors including the candidate's experience, qualifications and skills.

EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees.