National Account Manager

Convergeone Birmingham , AL 35202

Posted 3 months ago

C1 Company Overview

ConvergeOne: 1 Contact, 1 Connection, 1 Choice

ConvergeOne is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is ConvergeOne.

Charged By Greatness video:


ConvergeOne is a leading independent integrator of best-in-class business communications solutions and through major growth we've increased our reach to being a Cisco worldwide partner and as one of the largest Avaya and ININ partners in the US we have great capability to evolve customers from one solution to another. Also expanding C1's portfolio with complimentary offers from VMware, Dell, HP, IBM, Microsoft and EMC. As an Account Manager you will be responsible for prospecting and expanding the customer base within your territory.


  • Provides sales "team lead" consultation, related to design, support, and management of customer activity involving but not limited to the collaboration (UC & Contact Center), enterprise networking, data solutions and security products and services

  • Establishes, maintains, and develops business with customers and potential customers to enhance the potential for meeting the objectives of maximum profitability and growth through effective sales and services

  • Analyzes customer/competition situations, customer's business issues and interests, and generate a strategy that will achieve business objectives

  • Develops a Business Plan for area of responsibility that is consistent with short-range and long-range company objectives

  • Ensures strong, effective market share of the products and services by providing direction and information on the products and related services. Develops and maintains technical competency in all products offered including all solutions from represented manufactures as well as professional services supplied by ConvergeOne

  • Makes telephone calls and presentations to customers and potential customers, consistently adding new prospects and clients

  • Expedites the resolution of customer problems/complaints

  • Keeps well informed on industry changes, participates where possible in organizations directly involved with our prime markets, and continually works to improve sales techniques and sales knowledge

  • Provides oversight to sales support, marketing, services, purchasing/inventory to help reach company objectives

  • Keeps advised on company policies, procedures, and objectives, clarifying them with Supervisor when and if questions arise, and is always prepared to accurately discuss these policies to our customers

  • Maintains a sales forecasting capability and an active reporting procedure in accordance with company needs. Including working with CRM tool for contacts, activity, quoting and solution build


Required Qualifications

  • Strong knowledge in communications, collaboration and data technology with specific experience selling Cisco's product line

  • Knowledge of selling professional services and managed services is preferred

  • Knowledge of software as a service, cloud, premise and hybrid solution is preferred

  • Five or more years of direct selling experience is required

  • 4-year college degree in Business or equivalent in experience

  • Ability to call on and work directly with C level executives in mid to large size businesses

  • Strong presentation, verbal and communication skills are essential

  • Demonstrated sales ability and technical aptitude is required

  • Knowledge and track record of territory development including new business accounts

  • Proficient with Microsoft Word, Excel, Outlook is preferred

  • Previous experience working in the technology industry is required

Desired/Preferred Qualifications

  • MBA is a plus

Additional Information

Work Environment

Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical EnvironmentPhysical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by ConvergeOne.

EEO Statement ConvergeOne provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP.

Overview (Text Only)

ConvergeOne is a leading independent integrator of best-in-class business communications solutions and through major growth we've increased our reach to being a Cisco worldwide partner and as one of the largest Avaya and ININ partners in the US we have great capability to evolve customers from one solution to another. Also expanding C1's portfolio with complimentary offers from VMware, Dell, HP, IBM, Microsoft and EMC. As an Account Manager you will be responsible for prospecting and expanding the customer base within your territory.

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National Account Manager