What you'll do
As National Account Manager (NAM) you will be responsible for managing major multiple accounts to achieve efficient and profitable sales of the company's products to targeted levels. These accounts will include pan-European account management or the role will include supervising, leading, and assisting sales personnel in selling the product line to targeted markets as well as establishing and executing required sales and product training programs.
Assist sales personnel (in the case of pan-European accounts sales personnel based in other countries) in formulating plans, goals, and objectives to optimize existing accounts and prospects. Create proposals, negotiate agreements, establishing pricing and maintain a strong overall relationship with customers. Interface with other departments as needed to support customer accounts and resolve any issues that may arise.
How you'll do it
Demonstrate an ability to build executive relationships at major/European accounts.
Ability to recruit, develop, and retain a world class sales team through mentoring, coaching and positive reinforcement.
Identify opportunities and challenges within account base and create strategies to maximize sell through, profit, and revenue and market share.
Understand how to communicate value propositions to key accounts and be able to present and close new business.
Establish and track an annual account budget, which includes sales and profits.
Lead team in achieving 100% of channel's sales and profit goals.
Lead team to formulate a sales plan to achieve sales and profit targets for current and prospective accounts.
Conduct and/or receive weekly reviews of sales, RMAs, returns & allowances (R&A), quotes, promotions, sell through, inventory management, turns, forecasts, replenishment orders, backorders, and any other account activities that will impact financial results for the account(s). Resolve or delegate any issues that arise as a result of the reviews.
Execute strategies to reduce RMAs, minimize returns and allowances, and overall profitability.
Develop and negotiate terms and conditions for accounts to effectively manage overall profitability at each assigned account.
Effectively delegate and manage sales duties to exceed customer expectations.
Communicate and update sales team members with strategic company information and initiatives as required.
Provide customer recaps for all meetings.
Assist sales team with all account related questions, issue, and concerns.
Determine the minimum of outbound calls to account representatives and/or end users each day, required of other sales team members.
Establish the sales team's procedures for maintaining customer opportunities, quotes, bids, etc. and be prepared to present that information when requested.
Keep a monthly recap of sales calls, including potential opportunity worth dollars, and be prepared to present that information when requested.
Conduct inside or outside sales calls or store visits.
Analyze and understand industry market trends, competition, products, and pricing that may impact sales efforts and communicate this information to all sales management and other departments as necessary.
Conduct sales and training meetings as required. Coach the sales team regarding salesmanship techniques and pricing.
Review and analyze daily sales results and compare actual v. projected / plan results. Formulate plans to respond to the analyses.
Recognize and escalate any and all critical issues regarding accounts and/or company policies to the Sales Director and/or Human Resources immediately.
Provide positive reinforcement and constructive criticism to team members and resolve any issues escalated by team members.
Work with Human Resources to provide corrective actions and disciplinary reports to employees as needed.
Conduct employee performance appraisals twice a year.
Understand, communicate and uphold Belkin's company values at all times.
Understand and communicate to the team and management, company financials and how assigned accounts will impact these numbers.
Travel to tradeshows and customer sites required. Depending on assignment, international travel may be required.
Conduct self in professional and courteous manner.
Take full responsibility for individual and team actions.
Maintain a safe and clean work environment.
Understand and follow company rules and regulations.
Support Company's Affirmative Action initiatives, providing equal opportunity to employees and candidates.
Fulfill responsibilities under OHSAS 18001, understand and fully support OHSAS 18001 system.
Fulfill responsibilities under ISO 9001, understand and fully support ISO system.
Perform all other duties as assigned and required.
What you'll need
Degree level education (Bachelor's degree in Business Administration, Marketing, or Technology is highly desirable), or equivalent work experience.
Degree level education or equivalent work experience.
Fluent in the language of your country both spoken and written. For non-English speaking countries a good knowledge of English is required
Computer literate with a high degree of proficiency in the Microsoft Office Suite of products including Word, Excel, PowerPoint, and Outlook
Strong verbal and written communication skills
Strong presentation skills required
Excellent phone skills and etiquette required
Willingness and ability to travel 50% international and/ or domestic
What you've done
Experience should include:
Eight year's plus of experience in a sales capacity. Depending on channel, previously industry experience may be required
Proven track record of sales growth and/or prospecting
Ability to multi-task and maintain accuracy is required
What you're getting into
We've got big collaborative spaces for your big ideas, so bring an open mind and leave your suit in the closet. We all are committed to creating unique and rewarding consumer experiences. Everyone is interested in succeeding - for the team, for themselves and for the business. Cross-functionally and across the company, everyone has common goals and aspires to be their best.
You will learn something new or at least look at things differently every day. There are so many smart and creative people around that you'll be motivated to pursue the ideal.
Team spirit is infectious. Belkin is an extremely open workplace, where communication is essential. Not every idea will be accepted, but you'll be asked for your point of view. Innovation thrives on multiple and varied levels. At Belkin we challenge conventional wisdom and refuse to accept that something cannot be done.
We are committed to diversity. Belkin is an Equal Opportunity and Affirmative Action Employer M/F/D/V. We maintain a drug-free workplace.
All candidates applying for a job in the EMEA region, please review the Applicant Privacy notice HERE