Naples Market - Financial Center Operations Manager (Asst Manager) - Park Shore Financial Center - Naples, FL

Bank Of America Corporation Naples , FL 34102

Posted Yesterday

Job Description:

At Bank of America, we're guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our Financial Center team at Bank of America. We're looking for financial center operations managers (FCOMs) those with a passion for playing a leadership role, in supporting the financial center manager, to create a client-centric culture to improve clients' financial lives.

As part of the Bank of America team, FCOMs benefit from personal coaching, clearly defined career paths, robust training programs and ongoing development opportunities. FCOMs provide oversight of the client service representative/teller line to ensure adherence to all policies and procedures all to deliver exceptional client care.

We'll help you

  • Get training and one-on-one mentorship from managers who are invested in your success. You'll enroll in our Academy for Consumer and Small Business to develop as a financial center operations manager.

  • Learn core banking solutions and processes. Understand solutions we provide through Bank of America and how to accurately process transactions such as client deposits and cashing checks.

  • Adhere to policies and procedures through education of regulatory policies, employee and client safety procedures and service delivery guidelines.

  • Ensure day-to-day activities comply with standards by observing and coaching teammates in customer service, operational procedures, transaction accuracy and client engagement.

  • Grow your network to maximize effectiveness in meeting client needs. Build relationships with teammates and specialists to assist clients with financial needs and/or problem resolution.

  • Confidently build relationships with clients. Gain in-depth knowledge of clients' financial life priorities and connect them to Bank of America solutions that meet their financial goals.

  • Continuously learn by using resources and technologies to optimize the client experience.

  • Provide education to clients. Inform and educate clients on how to conduct simple transactions through convenient banking options (such as online banking, mobile banking and ATMs) that benefit them.

  • Manage the financial center in the absence of the financial center manager.

As a financial center operations manager, you can look forward to

  • Unlimited potential for financial growth.

  • Ongoing professional development to deepen your skills as the industry evolves and changes.

  • Opportunities to connect with experts including relationship managers, small business consultants, investment advisors, and lending officers.

  • A world-class suite of employee benefits.

You're a person who (required skills)

  • Has been successful working in a client-focused and results-driven environment.

  • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.

  • Can resolve problems independently and involve others as needed.

  • Can interpret performance results and find opportunities to drive success.

  • Works well with others and collaborates productively to get things done; a great teammate who presents oneself professionally and with confidence to establish trust, credibility and respect with others.

  • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.

  • Communicates effectively and confidently, and is comfortable engaging all clients.

  • Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment.

  • Has the ability to learn and adapt to new information and technology platforms.

  • Applies strong critical thinking and problem-solving skills to meet clients' needs.

  • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.

  • Is proficient in computer skills and professional programs (for example Microsoft Office).

  • Can be flexible to work weekends and/or extended hours as needed.

You'll be better prepared if you have (desired skills)

  • A bachelor's degree, preferably in a business-related field.

  • Bilingual skills.

  • Experience in financial services, mortgage, retail or hospitality.

We're a culture that

  • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.

  • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world.

  • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience.

  • Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs.

  • Believes in responsible growth and is dedicated to supporting the communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.

Posting Date: 06/28/2018

Location: Naples, FL, PARK SHORE OFFICE, 4501 Tamiami Trl N, - United States

Travel: Yes, 5% of the time

Full / Part-time: Full time

Hours Per Week: 40

Shift: 1st shift

Weekly Schedule: M - TH 8 - 5:30, F 8 - 6:30, SAT 8:30 - 1:30


Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Dental Assistant Naples Cen...

Dental Care Alliance

Posted 2 days ago

VIEW JOBS 7/17/2018 12:00:00 AM 2018-10-15T00:00 Overview Since 2000, Naples Center for Cosmetic Dentistry located in Naples, FL has provided the highest-quality dental care and warm, personal treatment to families throughout the community. We treat adults and teens from the age of 15. You'll find the staff at Towncare Dental Naples Center for Cosmetic Dentistry to be enthusiastic and friendly. They are fluent in both English and Spanish. We are currently hiring a Dental Assistant. The ideal candidate will have EFDA Certification and must have their X-Ray Certification. We are looking for candidates that have 1-2 years' experience working in a dental office. Must be a team player with a can do attitude. We offer a competitive salary, plus benefits! Responsibilities Job Description: Supports dental care delivery by preparing treatment room, patient, instruments, and materials; passing instruments and materials; performing procedures in compliance with the dental practice act. Duties: * Prepares treatment room for patient by following prescribed procedures and protocols. * Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient. * Provides information to patients and employees by answering questions and requests. * Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist's access; suctioning; passing instruments. * Provides materials by selecting, mixing, and placing materials on instruments and in the patient's mouth. * Provides diagnostic information by exposing and developing radiographic studies; pouring, trimming, and polishing study casts. * Maintains patient appearance and ability to masticate by fabricating temporary restorations; cleaning and polishing removable appliances. * Helps dentist manage dental and medical emergencies by maintaining cpr certification, emergency drug and oxygen supply, and emergency telephone directory. * Educates patients by giving oral hygiene, plaque control, and postoperative instructions. * Documents dental care services by charting in patient records. * Maintains patient confidence and protects operations by keeping information confidential. * Maintains safe and clean working environment by complying with procedures, rules, and regulations. * Protects patients and employees by adhering to infection-control policies and protocols. * Conserves dental resources by using equipment and supplies as needed to accomplish job results. * Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. * Contributes to team effort by accomplishing related results as needed. Qualifications * X-ray license for the state in which you work is required * Experience working as a Dental Assistant Additional benefits for full-time employees: * Medical * Dental services * Life insurance * Vision * Paid time off * 6 paid holidays off * 401k to name a few Naples Center for Cosmetic Dentistry is a highly successful affiliated practice of Dental Care Alliance (DCA). As one of the country's largest and oldest dental support organizations, DCA supports more than 265 affiliated practices in 13 states, encompassing all facets of general dentistry and all recognized dental specialties. As a result, DCA offers dental professionals groundbreaking career and affiliation opportunities. Established in 1991 by Dr. Steven R. Matzkin, Dental Care Alliance's success is the result of our unwavering commitment to improving the wellbeing of patients, dentists, and dental professionals through innovative and proven practice-support solutions. Through years of combined industry expertise, economies of scale and centralized administration, DCA provides affiliated practices with substantial savings in supplies, increased services and effective marketing. DCA Mission We improve the practice of dentistry by partnering and supporting our dental professionals, so they can create a lifetime of healthy smiles for their patients. DCA Vision To be the trusted partner of choice for the industry's best dental professionals. DCA Values - USMILE Unleash Career Potential—of our employees and partnersService Excellence—to our professionals, patients and familiesMeaningful Contribution—all can make a differenceIntegrity First—in all we doLeadership—in our field and we assume accountabilityExcellence in Action—we are committed to get the job done Our mission, vision and values are a vital part of our everyday interactions with all employees, and most importantly, with patients and families. You will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. Dental Care Alliance. Stronger Together. #CB Dental Care Alliance Naples FL

Naples Market - Financial Center Operations Manager (Asst Manager) - Park Shore Financial Center - Naples, FL

Bank Of America Corporation