Music Institute Program Manager

About Us

Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.

Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

Position Title Music Institute Program Manager FLSA Exempt FT/PT Full Time Hours Per Week 37.5 Work Schedule As Needed Grade 14 Minimum Compensation $60,883 General Responsibilities

Coordinate management and delivery of non-credit Music Institute lessons and courses. Develop and evaluate course and program offerings to maintain and expand the program as appropriate. Hire and supervise program staff. Generate FTE and net revenue for the division. Create and manage program budgets. Support community development programs as needed including Kids on Campus in the summer. Assist the division with special projects.

Work Performed

• Operate and oversee non-credit Music Institute lessons and courses.

• Develop, implement, and evaluate program courses and pricing to generate revenue and FTE.

• Collaborate with various college departments to ensure program success and expansion as appropriate.

• Develop and oversee program budgets as cost center manager such that the overall program consistently generates revenue above and beyond expenses.

• Provide financial information and cost analysis on areas of responsibility.

• Administer the production of the non-credit brochures by scheduling courses, faculty and facilities for non-credit Music Institute lessons and courses.

• Proof non-credit Music Institute and Community Development publications.

• Coordinate the location of appropriate instructional space, both on and off campus.

• Negotiate contracts and agreements, form partnerships, and determine pricing structures that will support revenue for all program expenses as well as an adequate and appropriate operating margin for programs, courses and services.

• Recruit interview, select, and evaluate instructors for program courses.

• Serve as primary point of contact for instructors and provide orientation for new instructors. · Prepare and submit CC-10's for eligible program courses.

• Prepare statistical and other reports for internal and external use.

• Serve as point-of-contact to ensure customer satisfaction by answering inquiries and solving problems for non-credit Music Institute lessons and courses.

• Assist students in making appropriate course selections for professional and personal development.

• Review new and ongoing registrations and create rosters for instructors.

• Market courses to various potential customers.

• Collaborate with Workforce, Career, and Community Education marketing staff to create and implement a marketing plan and develop program promotional materials.

• Represent programs at community events for marketing purposes.

• Analyze course evaluation (student satisfaction), enrollment and fiscal data to determine future programming needs (course revision, expansion, repetition, deletion, instructor assignment, re-assignment, etc.).

• Regularly review and update program materials including TMAI faculty handbook and webpage information.

• Organize and manage recitals including scheduling and program preparation. Work with technical staff regarding logistics. Run recitals or appoint faculty to do so when necessary.

• Support the Kids on Campus program in the summer and act as a backup administrator.

• Act as back-up for the Personal Enrichment and Youth Programs Managers.

• Perform other duties as assigned.

Minimum Education Required Bachelor's degree Minimum Number of Years Experience Required 1 Other Knowledge Required

Knowledge Required

• Minimum of bachelor's degree in relevant field (masters preferred)

• Adult classroom teaching experience (both adults and children preferred)

• Skilled in word processing, spreadsheets, and other applications

• Strong interpersonal and communication skills

• Experience managing profit making budgets.

Physical Requirements

Applicants must be able to:

• Stand for extended periods of time.

• Be able to lift small boxes (approximately 25 lbs.)

• Walk across campus and up and down stairs.

Knowledge Preferred

• Background in course development

• Experience in event management.

• Experience in editing and proofreading.

• Experience in hiring, supervising, mentoring, and evaluating part-time faculty.

• Experience dealing with diverse audiences.

• Involvement with developing and implementing marketing plans.

• Familiarity with Continuing Education State reporting and scheduling procedures preferred.

Other Requirements

• Ability to communicate effectively, both verbally and in writing.

• Ability to maintain strict confidentiality.

• Regular attendance is a requirement of this job.

• Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity.

Working Conditions

A fast-paced, busy, deadline-driven, and high stress environment that requires concurrent management of numerous tasks. There are also periods of routine regularity to balance this. Flexibility of schedule is a necessity, particularly in peak periods such as the beginning of the school year. Some evening and weekend duties are required.

Supervisory Postion? No Division Workforce, Career, and Community Education - NEW Department Workforce, Career, and Community Education DEPT - NEW