Murfreesboro 564 Lead Pharmacy Technician

Kroger Murfreesboro , TN 37130

Posted 5 months ago

Company Name: Kroger Stores

Position Type: Employee

FLSA Status: Non-Exempt

Position Summary:

To provide excellent customer service in alignment with The Kroger Co.'s Friendly and Fresh Customer 1st philosophy in the Pharmacy Department. To assist in leading the store Pharmacy Team's execution of various tasks and projects as it relates to our company's objectives. To be a strategic partner with other store departments and to model the core behaviors of our leadership model. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

  • Model and coach the 3 A's of customer service (Acknowledge, Assist, Appreciate).

  • Provide customer service that makes both existing and new customers feel welcome, important and appreciated.

  • Effectively handle and resolve customer concerns and issues through offering exemplary customer service

  • Read and communicate business information like Nashville News (published daily, Monday thru Friday) and Weekly Update Newsletter (published on Thursday) as expected of all pharmacy associates.

  • Regulatory Compliance

  • Demonstrate and coach behaviors that support 100% regulatory compliance.
  • Monitor licensure status of pharmacy associates monthly and notify Pharmacy Manager of action needed

  • Clinical Services - actively engage pharmacy customers about clinical services offered and participate in MTM scheduling, documentation, and billing.

  • Inventory Control - ordering and returns, supply orders, preparation for physical inventory, and overall execution of inventory best practices.

  • Key Retailing Best Practices

  • Model and coach behaviors that are aligned with Key Retailing best practices.
  • Central Fill - processing orders received/returned and tracking invoices

  • Scheduling - assist Pharmacy Manager as directed in scheduling labor effectively and in alignment with Key Retailing best practices

  • Third Party - thorough knowledge of thirty party billing procedures (including Medicare) and support in preparation for and execution of Third Party audits.

  • Mentoring - encourage, monitor, and assist new technicians in on the job training.

  • Pharmacy Standards - foster teamwork in consistent execution of Nashville Division Pharmacy Standards

  • Assist with special projects at the direction of the Pharmacy Manager

  • Must be able to perform essential functions of this position with or without reasonable accommodations.

Minimum Position Qualifications:

  • Pharmacy Technician with 1 year experience

  • Active PTCB certification (or become certified within 6 months)

  • Flexible to cover needs of the business including nights, weekends and holidays

  • Excellent phone and communication skills, good typing, and organization skills.

  • Must hold and maintain active state pharmacy technician registration.

  • Proficient in Excel and Word, with the ability to learn new computer skills.

  • Customer service role model.

  • Self-motivated, able to prioritize, plan and meet deadlines.

  • Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others.

  • Ability to travel independently as needed.

Desired Previous Job Experience:

  • 2 years as a PTCB nationally certified pharmacy technician

  • Previous experience in multiple stores

  • Previous supervisory experience

Education Level: High School Diploma/ GED Required

Required Certifications/Licenses: Pharmacy Technician Certification

Position Type: Full-Time

Shift(s): [[mfield4]]

Regions: South

States: Tennessee

Keywords:

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

Company Overview

Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: TN || Murfreesboro || 1776 Northfield Blvd || 37129 || Kroger Stores || None || Pharmacy || Employee || Non-Exempt || Full-Time || Pharmacy Technician Certification


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Selling AssociateAvenue At Murfreesboro

L Brands

Posted 7 days ago

VIEW JOBS 10/17/2019 12:00:00 AM 2020-01-15T00:00 Description The Selling Associate drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of work area. The Selling Associate will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other skills as needed. Key Responsibilities: When assigned to the sales floor: * Drives store sales and growth by personally selling to customers * Proactively engages with customers, reads cues and responds effectively * Provides customers with the perfect bra fit by asking effective questions * Converting returns, offers and other promotions into larger sales When assigned to the cash wrap: * Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale * Reinforces customer buying decisions at checkout and encourages purchase of additional items * Recovers cash wrap selling zone and "go-backs" * Builds customer loyalty by opening Victoria's Secret Angel Cards (US only) and through customer email and phone capture * When assigned to processing and replenishment: * Processes merchandise to be floor ready and maintains back room and under stock to brand standards * Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase * Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process * When assigned to floorset activity: * Executes floorset proficiently * Understands and adheres to brand standards * Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment All associate roles at Victoria's Secret are responsible for: * Driving top line store sales results and growing the business through action and productivity * Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture * Creating customer awareness of programs available to them, (i.e. Victoria's Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable * Setting personal goals and tracking individual and team performance to the goals * Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures * Taking initiative to recover and replenish merchandise, so it is available to sell * Understanding and adhering to visual merchandising brand standards * Assisting in housekeeping of sales floor and communicating maintenance issues * Keeping an awareness of, and building personal capability in, loss prevention * Reinforcing store strategy to reduce shrink * Supporting all activities related to providing a safe working environment * Understanding and demonstrating Company values Qualifications * Exhibits an authentic desire to exceed the customer's expectations * Proven ability to meet or exceed goals preferred * Demonstrates a sense of urgency * Has a healthy, competitive spirit, while maintaining a team focus * Is resilient and bounces back quickly from setbacks * Pursues opportunities to take on more responsibility * Seeks out coaching from leaders and peers to improve productivity; leads own learning * Schedule flexibility that includes evenings, weekends, holidays, and non-business hours An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States. L Brands Murfreesboro TN

Murfreesboro 564 Lead Pharmacy Technician

Kroger