Municipal Security Guard - Water Services Department

ABOUT THIS POSITION

Come grow with our progressive team and be part of a City that is considered one of the most innovative in the country.

The Water Services Department is seeking a Municipal Security Guard. This position patrols City of Phoenix Water Department plants, remote sites, buildings, building grounds, and parking lots to observe unusual behavior and to prevent and report criminal activity as well as safety concerns.

Responsibilities include:

• Significant vehicle and foot patrol while observing the cities water facilities and remote sites;

• Monitoring CCTV video to observe unusual behavior and to prevent criminal activity;

• Preventing unauthorized access to restricted areas;

• Remaining at a fixed post to observe activities;

• Completing accurate and detailed log entries and incident reports;

• Enforcing correction of infractions through verbal warning and progressive measures;

• Providing outstanding customer service to our internal and external customers;

• Assessing problem situations and exercising tact and judgment in bringing about resolution;

• Access control including review of contractor background reports and issuing badge credentials.

After hours duty phone is assigned on a rotating basis providing telephone support and response.

IDEAL CANDIDATE

• Problem solving skills and the ability to help customers who are dealing with very difficult and emotional situations.

• Excellent written and oral communication skills.

• Ability to write reports of daily activity and detailed Incident reports.

• Ability to operate CCTV.

SALARY

Pay Range: $20.02 - $32.62 per hour.

Hiring Range: $20.02 - $26.83 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.

• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information

• 401(a) and 457 plans with employer contributions

• Choice of generous medical HMO, PPO, or HSA/HDHP plans

• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan

• Wellness incentive of up to $720 annually

• Dental, vision, and life insurance options

• Employer paid long-term disability

• Free Bus/light rail pass

• Tuition reimbursement program up to $6,500 per year

• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days

• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period

• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 003 Benefits

MINIMUM QUALIFICATIONS

• High School diploma or general education degree (GED) required.

• Demonstrated ability to do or learn to do security, as shown by prior training and experience.

• Other combinations of experience and education that meet the minimum requirements may be substituted.

• The City job description can be found here.

• All finalists for positions are subject to a criminal background check applicable to the department or position.

• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.

• For information regarding pre-screening and driving positions, click here.

Working conditions:

• Must be able to lift up to 15 lbs.

• Must wear a uniform.

• Must be neat and professional in appearance and demeanor.

• Must have adequate vision, hearing, and physical stamina.

• Working irregular hours, second and/or third shifts, weekends, holidays, and evenings will be required.

• Must operate a city vehicle and perform foot patrol outdoors over irregular terrain in a variety of weather conditions typical of the extreme desert environment.

• Continuous training and recurrent training is required.

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

• Spanish proficiency is desired though not required.

• First Aid/AED training.

Experience in/with the following:

• Working with access control systems that include creating access control picture badges and adding and removing access groups and doors.

• Utilizing a computer in a Microsoft Windows environment to include Outlook Word, Excel, and PowerPoint.

• Patrolling City of Phoenix.

• Helping customers in person, over the phone and via email.

• Working in a government building as a security officer.

• Monitoring Closed Circuit Television cameras.

• Working in water or other industrial plant.

• Responding to emergency situations.

• Working alongside law enforcement.

RECRUITMENT DATES

Recruitment closes July 16, 2024. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.

• If you are in need of computer resources, click here for free options.

• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.

• Explore other Employment Opportunities with the City of Phoenix.

• Subscribe to receive e-mail notifications about new employment opportunities.

• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

REFERENCE

Municipal Security Guard, JC:80050, ID# 54807, 07/03/2024, USM, JG, Benefits:003, Q

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.