Multi-Modal Solutions Manager

Hub Group, Inc. Oak Brook , IL 60523

Posted 3 weeks ago

Hub Group, Inc (NASDAQ: HUBG) is a $4 billion provider of multi-modal transportation services. Our 4,000 employees deliver innovative solutions and industry leading service to help our customers better control their supply chains and associated costs. Our collaborative and inclusive culture offers extensive career development and learning opportunities. We were recently ranked in the top 25 of America's Best Midsize Employers by Forbes.

The Multi-modal Solutions Manager is charged with developing an understanding of assigned geographic markets and a select customer base, identifying best-fit business across modes (intermodal and over-the-road), and the creation, communication, and coordination of both strategic and tactical plans to generate profitable growth and improved network balance.

The Multi-modal Solutions Manager is responsible for two uniquely intertwined roles as both the owner of the market strategy and price plan for an assigned geographic region, and as the quarterback of cross-functional teams responsible for delivery of holistic and coordinated multi-modal proposals and responses to assigned customers' bids/RFPs.

Members of the multi-modal solutions team must possess a unique mix of analytical, decision-making, leadership and communication abilities, as well as both industry and Hub Group-specific knowledge, preferably with pricing, load planning, business develop, customer operations, or similar experience.

The Multi-modal Solutions Manager must be able to think strategically and drive execution through creation and coordination of tactical plans.

Strategy will require the Multi-modal Solutions Manager to develop, validate, document, and communicate a market strategy that will generate desired results through a combination of incumbent mix management, approaches for new business pursuit, and pricing strategy.

Tactical implementation will require the Multi-modal Solutions Manager to develop, validate, document, and communicate the tactical action plan that will best achieve the market strategy, and to work through key interactions/stakeholders to drive implementation of the market strategy.

In addition to the tactical implementation described above, the Multi-modal Solutions Manager is responsible for supporting day-to-day execution by the account management and operations teams, including, but not limited to, the following activities:

  • Establishing and maintaining the classification of constrained markets

  • Vetting volume surges, new business startups, and changes to volume expectations to ensure the appropriate match of capabilities against customer requirements

  • Decision support for load acceptance and operational questions.

Essential Job Functions

  • Maintain and communicate understanding of an assigned geographic market, Hub Group's positioning, and the intersection of network needs and opportunities.

  • Track market changes (e.g. network balance (equipment and drayage), volume and price trends, competition).

  • Identify the right mix of actions to grow volume, improve balance, and minimize empty miles.

  • Direct sales and pricing towards best-fit market and customer opportunities on both an ad-hoc basis and through directed selling campaigns.

  • Lead pre-planning, strategy development and coordination of responses to multi-modal bid/RFP and other opportunity pursuits.

  • Work with leadership, network planning, and pricing teams to establish pricing strategy and guidelines for an assigned market and customers.

  • Identify opportunities for growth, profit maximization, and network improvements through pricing strategies and tactics.

  • Support negotiation with vendors and customers, improve operations planning and network management, and enhance the development of sales and pricing strategy.

  • Identify opportunities and approaches to create new service capabilities.

  • Clearly articulate ideas and hold team members accountable for assigned contributions; effectively establish and follow up on project roles and responsibilities effectively; tactfully manage project issues and resolutions with a strong sense of urgency.

  • Function as a key communication link between various departments; contribute to the training and development of team members; create and manage documentation for established processes and new process development.

  • Execution of other essential projects as assigned.

Qualifications

  • Bachelor's Degree from an accredited four-year college/university in a concentration requiring analytical rigor (business, economics, finance, logistics/supply chain management, etc.)

  • Significant experience in a pricing, load planning, business development, customer operations, or similar role with a transportation/logistics company, with an emphasis on intermodal and over-the-road); internal Hub Group candidates strongly preferred

  • Self-starter with the ability to manage simultaneous projects in a fast-paced environment

  • Ability to communicate effectively at all levels of an organization - internally, as well as with customers and vendors

  • Proficiency with the Microsoft Office Suite (advanced Excel), and professional experience using other reporting/analysis applications (e.g. Business Objects, SQL.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Capacity Solutions Manager

Hub Group, Inc.

Posted 4 weeks ago

VIEW JOBS 3/9/2020 12:00:00 AM 2020-06-07T00:00 Hub Group, Inc (NASDAQ: HUBG) is a $4 billion provider of multi-modal transportation services. Our 4,000 employees deliver innovative solutions and industry leading service to help our customers better control their supply chains and associated costs. Our collaborative and inclusive culture offers extensive career development and learning opportunities. We were recently ranked in the top 25 of America's Best Midsize Employers by Forbes. The Capacity Solutions Manager is responsible for discovering and developing opportunities for Hub Group's Capacity Solutions team with the goal of growing current client wallet share for Hub Group. ESSENTIAL JOB FUNCTIONS: * Develop, nurture, and grow customer portfolio in line with the company's solicitation strategy. * Continually develop greater value, communicate new opportunities and build professional relationships which will enable customers to grow their business. * Utilize sales strategies and techniques to develop relationships and generate demand for Hub Group solutions from existing clients. * Assist the Capacity Solutions team and participate as needed in all phases of the sales cycle for your growing clients' wallet share. * Proper management and documentation of activities utilizing the Hub Group CRM * Conduct on-going follow-up to customers. * Individual contributor that will service as liaison between account management, operations, outside commercial sales force, and pricing departments. * Key collaborator among all essential departments to ensure best solution provided to targeted clients. * Preferred knowledge of multiple modes of transportation, but not limited to: IML, OTR, Dedicated, LTL. * Be the problem solver that sets the initiative for Hyper growth as Hub continues to grow as a multi-modal transportation supplier. * Bachelor's Degree in Business, Management, or Supply Chain Management or related field. * 2-4 years' experience in Carrier sales or business development. * Excellent organizational and time management skills. * Motivated self-starter, that possess the drive to solicitate large established organizations and account management with confidence to deliver results. * Energetic, conscientious, and confident persona with strong communication skills. * Comfort with autonomy, but ability to follow directions as well. * The ability to work as a team with team goals, but also motivated by personal success as individual contribution will be measured with an individual uncapped commission plan. HCT Hub Group, Inc. Oak Brook IL

Multi-Modal Solutions Manager

Hub Group, Inc.