Hub Group, Inc (NASDAQ: HUBG) is a $4 billion provider of multi-modal transportation services. Our 4,000 employees deliver innovative solutions and industry leading service to help our customers better control their supply chains and associated costs. Our collaborative and inclusive culture offers extensive career development and learning opportunities. We were recently ranked in the top 25 of America's Best Midsize Employers by Forbes.
The Multi-modal Solutions Manager is charged with developing an understanding of assigned geographic markets and a select customer base, identifying best-fit business across modes (intermodal and over-the-road), and the creation, communication, and coordination of both strategic and tactical plans to generate profitable growth and improved network balance.
The Multi-modal Solutions Manager is responsible for two uniquely intertwined roles as both the owner of the market strategy and price plan for an assigned geographic region, and as the quarterback of cross-functional teams responsible for delivery of holistic and coordinated multi-modal proposals and responses to assigned customers' bids/RFPs.
Members of the multi-modal solutions team must possess a unique mix of analytical, decision-making, leadership and communication abilities, as well as both industry and Hub Group-specific knowledge, preferably with pricing, load planning, business develop, customer operations, or similar experience.
The Multi-modal Solutions Manager must be able to think strategically and drive execution through creation and coordination of tactical plans.
Strategy will require the Multi-modal Solutions Manager to develop, validate, document, and communicate a market strategy that will generate desired results through a combination of incumbent mix management, approaches for new business pursuit, and pricing strategy.
Tactical implementation will require the Multi-modal Solutions Manager to develop, validate, document, and communicate the tactical action plan that will best achieve the market strategy, and to work through key interactions/stakeholders to drive implementation of the market strategy.
In addition to the tactical implementation described above, the Multi-modal Solutions Manager is responsible for supporting day-to-day execution by the account management and operations teams, including, but not limited to, the following activities:
Establishing and maintaining the classification of constrained markets
Vetting volume surges, new business startups, and changes to volume expectations to ensure the appropriate match of capabilities against customer requirements
Decision support for load acceptance and operational questions.
Essential Job Functions
Maintain and communicate understanding of an assigned geographic market, Hub Group's positioning, and the intersection of network needs and opportunities.
Track market changes (e.g. network balance (equipment and drayage), volume and price trends, competition).
Identify the right mix of actions to grow volume, improve balance, and minimize empty miles.
Direct sales and pricing towards best-fit market and customer opportunities on both an ad-hoc basis and through directed selling campaigns.
Lead pre-planning, strategy development and coordination of responses to multi-modal bid/RFP and other opportunity pursuits.
Work with leadership, network planning, and pricing teams to establish pricing strategy and guidelines for an assigned market and customers.
Identify opportunities for growth, profit maximization, and network improvements through pricing strategies and tactics.
Support negotiation with vendors and customers, improve operations planning and network management, and enhance the development of sales and pricing strategy.
Identify opportunities and approaches to create new service capabilities.
Clearly articulate ideas and hold team members accountable for assigned contributions; effectively establish and follow up on project roles and responsibilities effectively; tactfully manage project issues and resolutions with a strong sense of urgency.
Function as a key communication link between various departments; contribute to the training and development of team members; create and manage documentation for established processes and new process development.
Execution of other essential projects as assigned.
Bachelor's Degree from an accredited four-year college/university in a concentration requiring analytical rigor (business, economics, finance, logistics/supply chain management, etc.)
Significant experience in a pricing, load planning, business development, customer operations, or similar role with a transportation/logistics company, with an emphasis on intermodal and over-the-road); internal Hub Group candidates strongly preferred
Self-starter with the ability to manage simultaneous projects in a fast-paced environment
Ability to communicate effectively at all levels of an organization - internally, as well as with customers and vendors
Proficiency with the Microsoft Office Suite (advanced Excel), and professional experience using other reporting/analysis applications (e.g. Business Objects, SQL.
Hub Group, Inc.