Multimedia Specialist

About Kingdom First Financial Services

Tristate Financial is an independently owned affiliate of Family First Life. As one of FFL's largest marketing partners, FFL Tri-State offers extensive service in life insurance, final expense, mortgage protection and annuity markets. FFL Tri-State is based in East Hanover, New Jersey.

Job Summary

The Multimedia Specialist reports to the Marketing Manager and is responsible for cross-platform collaborative marketing programs including, but not limited to social media management, web graphics/campaigns, video editing, internal and external lead coordination and distribution, and any additional duties as assigned.

Primary Responsibilities:

• Edit, create, and post digital materials for general company branding and projects on multiple social platforms.

• Assist in maintenance of current social media platforms through account management of updates and maintenance.

• Support Operations Manager with various digital operations, administrative duties, and special projects.

• Assist in marketing event planning.

• Assist in designing and implementing social media marketing plans for internal and external purposes

• Work closely with vendors to coordinate marketing plans and quarterly initiatives.

• Maintain a digital marketing material archive.

• Create and monitor reports for lead tracking and distribution.

• Conduct marketing surveys to assess agents' needs for promotional materials and website enhancements.

• Assist in researching new digital marketing strategies and technologies.

• Communicate effectively and professionally in person, over the phone, and in writing with agents, carriers, colleagues, and supervisors.

• Attend staff meetings, trade shows, and industry training seminars as directed.

• Identify, troubleshoot, and resolve operational issues quickly.

• Appropriately track and prioritize work assignments, productivity, and issue resolution. Accurately input information into tracking systems within required time frames.

• Navigate various websites and computer systems, adding necessary information / documentation within required time frames.

• Perform tasks and duties within deadlines given.

• Additional responsibilities as assigned.

Primary Skills & Requirements:

• Customer Service

• Responds promptly to customer needs; Response to requests for service and assistance; Meets commitments.

• Interpersonal Skills

• Conveys a friendly, positive attitude while always maintaining professionalism. Maintains confidentiality.

• Quality Management

• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.

• Oral Communication

• Listens and gets clarification; Responds well to questions.

• Organizational Support

• Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.

• Judgment

• Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.

• Planning/Organizing

• Uses time efficiently and completes work promptly.

• Adaptability

• Able to deal with frequent change, delays, deadlines or unexpected events.

• Attendance/Punctuality

• Is consistently at work and on time; Ensures work responsibilities are covered when absent.

• Dependability

• Follows instructions, responds positively to managerial direction.

• Initiative

• Asks for and offers help when needed.

• Associates degree or equivalent

• Microsoft Office, Adobe Creative Suite, and Premier Pro proficiency required

About Integrity

Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.