Unitedhealth Group Inc. Queensbury , NY 12804
Posted 2 months ago
Careers at Landmark, part of the Optum and UnitedHealth Group family of businesses. At Landmark, we work to deliver high quality, comprehensive care to chronically ill patients wherever they reside and whenever they need it. We focus on doing what's right for the people we serve, even when it's not easy. This is your opportunity to be part of a compassionate team that is setting out to change health care for complex, chronic patients. We're looking for driven people like you because changing the status quo takes dedication. Join us to start Caring. Connecting. Growing together.
Do you want to make a difference in healthcare?
Landmark Health was created to transform how healthcare is delivered to the most medically vulnerable members in our community. Our medical group provides home-based medical care to chronically ill patients, many of whom are ill-equipped to navigate our overwhelming healthcare system.
Because many of our patients are frail and elderly, we deliver care primarily in the comfort of their home. Our Program is also offered to eligible patients at no incremental financial cost to them. We are not a fee-for- service practice; we benefit economically only if we deliver high-quality patient outcomes and satisfaction. As a result, our clinical teams can spend quality-time caring for a smaller number of patients, giving all patients the space, respect, compassion and care they deserve.
At Landmark, our interdisciplinary teams collaboratively manage our complex patient panels. These teams are led by Physicians, Nurse Practitioners, and Physician Assistants, with supporting care provided by RN Nurse Care Managers, Social Workers, Pharmacists, Behavioral Health, and other employed team members.
Join Landmark to be part of a growing company full of purpose-driven, action-oriented, and compassionate team members working to dramatically transform healthcare for our communities.
The Telephonic Nurse Practitioner position will be responsible for afterhours telephonic care and triage, including dispatching on-call providers in market to sustain the Landmark promise to its patients of 24/7 in-home urgent care. This position will be a remote, home-based role.
You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Provide superlative and empathetic telephonic care for Landmark patients
Actively listen and probe patients in a professional and timely manner to assess and evaluate patient's clinical need
As appropriate, problem solve patient concerns telephonically
Communicate to and dispatch in-market on-call providers when issues cannot be solved telephonically
Document patient interactions in EMR
Handle both inbound and outbound calls as needed
Communicate and collaborate with members of the Landmark interdisciplinary team
Utilize critical thinking and effective communications to help connect the value of the Landmark program to patients in need of more information
Prescribe appropriate diagnostics and interventions to avoid unnecessary transfer/acute admissions
Responsible for patient follow-up to help avoid unnecessary medical costs
Ad hoc reporting may be required
Employees in the position can expect to be on the phone up to 90% of their work shift and complete other essential function on an as-needed basis
Full time and part-time roles available, with flexibility for changing shift coverage over time. Shifts are most mostly outside of normal business hours: first shift (6 am
11 am), third shift (5 pm
1 am), and weekends (9 am
11 pm)
COMPETENCY
To perform the job successfully, an individual should demonstrate the following competencies:
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Completion of Nurse Practitioner accredited program
Current unrestricted NP license in the State of New York
Multi-state NP licensures, 2 or more
Thorough understanding of clinical standards of care
Home internet connection
Preferred Qualifications:
2+ years of telephonic patient management
2+ years of clinical experience; experience in home-based care
Knowledge of CPT, ICD-10 and HCPC codes
Fluency with Microsoft Office Suite; typing speed of 40+ WPM
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington residents is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Unitedhealth Group Inc.