Location: Dallas, TX
Duration: 4-5 months
MuleSoft any point cloudhub platform administration which includes managing Business groups, Environments, user Access and integration applications configurations and schedule.
Deploying and configuring integration applications in Mulesoft anypoint cloudhub (4.x) and Mulesoft on-prem (3..5.2, 3.9) platforms.
Install and configure Mule ESB, Jitterbit and supporting infrastructure like Rabbit MQ
Develop new integration processes using Mulesoft or Jitterbit to improve support process and enable monitoring capabilities
Monitor production platform for CPU, Memory and Disc usage and proactively fix any potential issues
Monitor application deployed in production environments and proactively resolve system and data issues
Deploy Integration applications to Production and Non-Production environments using out of the box deployment tools, or Jenkins jobs.
Work with Developers to triage production bugs
Manage queue of cases and work with users and other support teams to troubleshoot production issues.
Work with Product owners, BSA to support User Acceptance testing
Work with Product owners and BSA to validate and sign off on Supportability functionality
Participate in technical design review discussions with solution architect and provide feedback.
Create shell/python scripts to automate and improve support process
Create reports and dashboards in client to help monitoring production applications
Create reports, dashboards and alerts in Splunk to proactively monitor integration applications
Document support process, standard operational procedures, support reference manuals.
Maintain and demonstrate 100% compliance with all written security policies, SOX procedures, and change management controls
4+ years of experience with Mulesoft ESB administration (Cloudhub and On-Prem V3.x, v4.x)
4+ years of experience using Unix/Linux OS environments
4+ years of experience with any AMQP or JMS technologies
4+ years of experience with Oracle database and SQL queries
1+ years experience with Salesforce administration and SOQL
Very strong understanding of Java or Java based technologies
Familiar with integration strategies like API-led connectivity in Mulesoft
Good understanding of Software-as-a-Service (SaaS) model and concepts
Willingness to learn and master unfamiliar technologies and/or concepts
Familiarity and comfort working within strict Change Management and Release Management processes
Exceptional research skills and resourcefulness, Strong technical problem solving skills, with an ability to troubleshoot complex application issues
Demonstrated ability to build and execute efficient business processes and methodologies.
Excellent written and oral communication skills, with an emphasis on tone, structure, grammar, and spelling
Ability to learn and adapt quickly in a dynamic environment.
Bachelor degree in computer sciences, programming or a related field
Familiarity with Software Release Management principles and methodology including Adaptive Delivery Methodology (ADM)
Certified Mulesoft Developer or admin
Certified Salesforce admin 201
Experience with Jitterbit Integration Platform
Experience with Gemfire Cache, RabbitMQ
Experience with reporting and monitoring tools such as Zabbix, Splunk'
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