Mueller/Bayfront Charter - Technology Equipment Tech - #989

Requirements / Qualifications

• Installs, maintains, troubleshoots, repairs, or replaces telephone equipment such as desktop phones, operator consoles, wired and wireless headsets.

• Installs, maintains, troubleshoots, repairs, or replaces cable plant components such as CAT 5 or CAT 6 cable, fiber-optic cable, patch panels, wall connectors, and video and audio cables.

• Installs, maintains, troubleshoots, repairs, or replaces Cable TV components, LCD projectors, document cameras, security cameras, intercom systems, sound systems, and other audio and video equipment.

• Installs, maintains, troubleshoots, repairs, or replaces network printers.

• Installs, maintains, troubleshoots, repairs, or replaces desktop and laptop computers.

• Develops and provides technical training as needed to school site technology support staff to help solve complex technical issues related to hardware and software.

• Actively expands the knowledge base of the Information Technology Department.

• Creates and maintains a library of Mueller/Bayfront standard computer setup images. Works at streamlining the imaging process by carefully documenting and cataloging images for future use.

• Responds to ticketing system job assignments and documents work performed.

• Collects and forwards detailed information needed for problem analysis and resolution by Network Administrator, System Administrator, or higher-level technology personnel.

• Installs and configures software purchased by Mueller/Bayfront.

• Actively pursues and negotiates resolution of warranty issues related to technology equipment.

• Maintains state-of-the-art knowledge of changes in technology and the impact on school supported software and hardware.

• Performs other tasks as assigned.

• High school diploma or GED is required. Valid California driver's license and insurability for operation of Mueller/Bayfront vehicles.

• Excellent oral and written communication skills, ability to collaborate with others in problem solving and project implementation, ability to read and follow technical instructions.

• Commitment to excellent customer service.

• Ability to continuously acquire new knowledge relevant to this position.

Job Summary

Job Summary

Under the general direction of the Executive Director, School Principals, and Charter Lead Information Technology Specialist, installs, maintains, troubleshoots, repairs, or replaces telephone equipment, intercom equipment, video and audio equipment; data, audio and video cables, desktop and laptop computers, and other end-user operated technology equipment.

View Job Description

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