MSW Admissions - Behavioral Health

Overview

Full-time MSW for Behavioral Health Patients Admissions

Shift: 6:30pm-7:00am; 3 days a week with every other weekend rotation

We are seeking a dedicated and compassionate Social Worker (MSW) to join our admissions team at Harbor Oaks Hospital. As an Admissions MSW, you will play a crucial role in ensuring a smooth and efficient admissions process for our patients.

Responsibilities

ESSENTIAL FUNCTIONS:

• Respond to inquiries about the facility within facility policy timeframes.

• Ability to develop therapeutic relationships with patients and families.

• Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.

• Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.

• Coordinate admission and transfer from referral sources and between levels of care within the facility.

• Maintain knowledge of milieu management.

• Communicate projected admissions to designated internal representatives promptly.

• Ensure all clinical information from referral sources or patient (including medical comorbidity information) is received, when possible, prior to patient admission.

• Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations to patient or their family.

• Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.

• Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.

• Admit patient in the registration and accounting system. Complete all admission and consent forms with the patient.

• Demonstrate a positive, empathetic and professional attitude towards customers always.  When patient needs are not met, acknowledge and work to resolve complaints.  Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor's or Master's degree in a social services field preferred.

• Three or more years' experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

• Experience in the managed care pre-certification process, level of care assessments and utilization preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• MSW, LSW

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

• First aid may be required based on state or facility.