Msabc Outreach Specialist - New York City

American Cancer Society New York City , NY 10008

Posted 1 week ago


  • Recruit, steward and prospect for MSABC Team Leaders to fundraise and participate in the annual MSABC event through telephone calls and email outreach

  • Coordinate personal meetings with key constituents including corporate entities as needed

  • Respond to and cultivate constituents appropriately through outreach or interaction they participate in with our Social Media channels (responding to comments, questions or other interactions).

  • Prior to the event Kickoff you will be responsible for outreach to various markets to engage past and potential participants in our kickoff event

  • After our Kickoff takes place, you will be responsible for cultivating current team leaders and participants over the phone and email, as well as continued acquisition outreach as needed

  • Accurately track cultivation activities and fundraising progress using Salesforce

  • Able to quickly build rapport with MSABC Team Leaders and constituents

  • Provide ongoing telephone and email coaching, motivation and support to Team Leaders/other participants to ensure their needs and expectations are met

  • Use and promote our fundraising best practices with Team Leaders/other participants to increase their fundraising efforts

  • Provide Team Leaders and other participants with logistical support and training on fundraising strategies and tools including online and social media components

  • May include additional responsibilities as assigned

  • Be able to work 37.5 40 hours per week

  • Availability to work a set schedule between the hours of 9:00 am - 5 pm: Monday Friday (limited evening work may be required throughout the project)
    Position Qualifications/

  • Self-motivated, goal oriented, and ability to work cooperatively in a team environment

  • Must be comfortable spending majority of time on the phone

  • Must maintain an excellent attendance record during this project

  • Exceptional verbal communication, persuasion and motivation skills

  • Demonstrated experience with providing high-level customer service

  • Prior experience working with volunteers a plus

  • Able to communicate accurately and effectively using email

  • Experience with social media & web site navigation

  • Accurate data entry skills, proficient with Microsoft Office Suite, database and spreadsheet management, email software, and internet browsers. Prior experience with Salesforce is a plus

  • Possess and exhibit a professional, outgoing, friendly positive demeanor

  • Focused, organized, and detail oriented

  • Ability/willingness to learn and apply new skills quickly

  • Employ discretion, tact, and empathy; pro-active and intuitive people skills

  • Previous outbound sales call, community outreach, customer service and/or tele-service industry experience

  • Previous success with account management and/or corporate relationship management

  • Valid Drivers License and transportation

  • Non-profit/Fundraising experience a plus

  • Non-Smoker, Non-Tobacco User

We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities.At the American Cancer Society, we're on a mission to free the world from cancer. Until we do, we'll be funding and conducting research, sharing expert information, supporting patients, and spreading the word about prevention. All so you can live longer and better.

We are seeking enthusiastic, dedicated, and passionate team members to make a difference by working as an MSABC Specialist for the Societys annual Making Strides Against Breast Cancer (MSABC) walk. Building a customer-centric culture is vital for the American Cancer Society to grow its relevance, revenue, and ultimately have the greatest impact on our mission.

In this role you will identify and engage leads who may have an interest in the issue of breast cancer and would like to get involved with MSABC. The focus is on identifying and recruiting qualified Team Leaders and growing current team fundraising efforts in order to meet event and individual fundraising and recruitment goals. You will build relationships with these individuals by providing coaching, motivation, high customer service, sharing recruitment strategies, and providing information to build their teams to reach their fund-raising goals.

This position will last approximately 24 weeks, beginning in April and supporting MSABC events through October 2019.

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Msabc Outreach Specialist - New York City

American Cancer Society