Self-motivated, goal oriented, and ability to work cooperatively in a team environment
Must be comfortable spending majority of time on the phone
Must maintain an excellent attendance record during this project
Exceptional verbal communication, persuasion and motivation skills
Demonstrated experience with providing high-level customer service
Prior experience working with volunteers a plus
Able to communicate accurately and effectively using email
Experience with social media & web site navigation
Accurate data entry skills, proficient with Microsoft Office Suite, database and spreadsheet management, email software, and internet browsers
Possess and exhibit a professional, outgoing, friendly positive demeanor
Focused, organized, and detail oriented
Ability/willingness to learn and apply new skills quickly
Employ discretion, tact, and empathy; pro-active and intuitive people skills
Previous outbound sales call, community outreach, customer service and/or tele-service industry experience
Previous success with account management and/or corporate relationship management
Valid Drivers License and transportation
Non-profit/Fundraising experience a plus
Non-Smoker, Non-Tobacco User
We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities.At the American Cancer Society, we're on a mission to free the world from cancer. Until we do, we'll be funding and conducting research, sharing expert information, supporting patients, and spreading the word about prevention. All so you can live longer and better.
We are seeking enthusiastic, dedicated, and passionate team members to make a difference by working as an MSABC Specialist for the Societys annual Making Strides Against Breast Cancer (MSABC) walk. Building a customer-centric culture is vital for the American Cancer Society to grow its relevance, revenue, and ultimately have the greatest impact on our mission.
In this role you will identify and engage leads who may have an interest in the issue of breast cancer and would like to get involved with MSABC. The focus is on identifying and recruiting qualified Team Leaders and growing current team fundraising efforts in order to meet event and individual fundraising and recruitment goals. You will build relationships with these individuals by providing coaching, motivation, high customer service, sharing recruitment strategies, and providing information to build their teams to reach their fund-raising goals.
This position will last approximately 24 weeks, beginning in May and supporting MSABC events through October 2019.
Recruit, steward and prospect for MSABC Team Leaders to fundraise and participate in the annual MSABC event
Coordinate personal meetings with key constituents including corporate entities as needed
Respond to and cultivate constituents appropriately through outreach or interaction they participate in with our Social Media channels (responding to comments, questions or other interactions).
Prior to the event Kickoff you will be responsible for outreach to various markets to engage past and potential participants in our kickoff event
After our Kickoff takes place, you will be responsible for cultivating current team leaders and participants, as well as continued acquisition outreach as needed
Accurately track cultivation activities and fundraising progress using Salesforce
Able to quickly build rapport with MSABC Team Leaders and constituents
Provide ongoing coaching, motivation and support to Team Leaders/other participants to ensure their needs and expectations are met
Use and promote our fundraising best practices with Team Leaders/other participants to increase their fundraising efforts
Provide Team Leaders and other participants with logistical support and training on fundraising strategies and tools including online and social media components
May include additional responsibilities as assigned
Be able to work 18.5 hours per week
Availability to work a set schedule between the hours of 8 am - 4:30 pm: Monday Friday (limited evening work may be required throughout the project)
American Cancer Society