Ms365 Technical Trainer Specialist (100% Onsite)

The MS365 Technical Trainer Specialist will lead the development and delivery of a technical training program for Gwinnett County employees that is focused on the Microsoft 365 applications and tools utilized within our organization. The role requires expertise in Microsoft Office 365 Suite, including Microsoft Teams, OneDrive, SharePoint, and other related products.

The MS365 Technical Trainer will be responsible for assessing training needs, designing curriculum, creating training materials, conducting training sessions, and evaluating program effectiveness. This is an on-site role at our location in Lawrenceville, Georgia. Minimum Experience and/or Qualifications:

MCT (Microsoft Certified Trainer) Certification 3 years of equivalent work experience Preferred Experience and/or Qualifications: 5 years of equivalent work experience CTT (Certified Technical Trainer) Certification Degree in information technology or related field Experience developing, implementing, and evaluating training programs Strong knowledge of Microsoft Office365 Suite Familiarity with Windows 11, Microsoft Edge, iOS, Android, and SharePoint 365 Demonstrated ability to plan, coordinate, and lead training programs Excellent communication, organizational, and time-management skills Responsibilities: Develop technical training programs focused on Microsoft 365 applications Design curriculum and create training materials tailored to organizational needs Conduct training sessions, webinars, and workshops for individuals and groups Evaluate training program effectiveness and make continuous improvements Mentor other instructors on MS365 subject matter and course delivery techniques Stay updated on MS365 roadmap and releases Provide end user support for MS365 applications as needed