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MRI Administrative Support Assistant - Part Time
Northwell Health
Port Jefferson , NY 11777
Posted 2 days ago
MRI Administrative Support Assistant - Part Time
Port Jefferson, NY
Schedule: Monday, Tuesday and Friday
9:30 - 6:00 or 10:00 - 7:00pm
Temp to Perm
FlexStaff is seeking a part-time Administrative Support Assistant for our client, a neurology office in Port Jefferson, Suffolk County, NY.
The MRI Administrative Support Associate is responsible for providing exceptional administrative support within the MRI department, ensuring a smooth and efficient workflow. This role involves greeting and registering patients, managing appointment scheduling, verifying insurance details, and handling patient documentation.
Responsibilities
- Greet and register patients in a friendly and service-oriented manner
- Verify and update insurance information to ensure proper billing practices.
- Collect and log co-pays and fees, maintaining an accurate log of payments and ensuring the daily batch from credit card machines is correct.
- Answer and transfer incoming phone calls professionally and efficiently.
- Schedule, reschedule, or cancel appointments for new or current patients, confirming appointments and notifying staff of any changes.
- Verify patient eligibility and coverage details with insurance providers
- Prepare patient paperwork the day before appointments to ensure readiness.
- Communicate with neurology offices to identify patients scheduled for MRI services at this location, maintaining clear lines of communication.
- Performs related duties, as required.
Requirements
- High school diploma or equivalent; additional education in healthcare administration or related field preferred.
- Previous experience in a medical office or administrative role, preferably in radiology or imaging.
- Strong customer service skills
- Ability to handle sensitive patient information with confidentiality.
- Proficiency in electronic health record (EHR) systems.
- Excellent communication skills, both verbal and written.
- Familiarity with Konica and AdvancedMD systems
- Flexibility with schedule when necessary
- Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).