The Dispatcher is responsible for all lines of communication between the Mountain Operations department. This is to ensure safety for our guests and employees in regards to travel and activity on the mountain. Dispatchers are calm, clear, and in control especially in emergency situations. They know the appropriate responses, no matter the situation by tracking and monitoring situations by phone and radio.
Opening the Mountain Operations Dispatch office and assisting in the coordination of opening of ski terrain throughout the morning.
Announce travel plan for daily on mountain operations
Announce ski lift openings, closers, and windholds throughout the day via radio as well as by phone to Guest Services, Snow Reporters and Ski School
Monitor and record all mountian activity such as, but not limited to: snowmobile travel and guest or employee accidents in a computerized log system
All Dispatchers must be empathetic and have compassion for guests and teammembers alike while maintaining a calm demeanor in distressing situations
Communication Skills:You will be listening and speaking to people by radio and phone, often in some state of distress. Your ability to listen, speak plainly and communicate effectively will be necessary.
Ability to Multitask: Dispatchers often are directing multiple people around at the same time, tracking their movements, and keeping tabs on what they need.
Problem-Solving Skills:You will need to be able to prioritize the most important situations and think situation through quickly.
Typing and computer skill are mandatory
Previous dispatching experience is preferred
All full time seasonal employment at Big Sky Resort includes:
FREE All Access Ski Pass and eligibility for Montana Ski Area Association (ski other Montana hills and Boyne properties for free)
Discounted skiing for friends and family
Discounted ski/snowboard lessons/rentals and F&B/retail discounts at all Boyne outlets
Eligibility for affordable employee housing and lodging discounts for friends and family
Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
FREE Basecamp activities including zip line course