Motor Vehicle Driver Improvement Specialist

Overview

The Vermont Department of Motor Vehicles (DMV) is seeking a team player to join the Driver Improvement (DI) and Ignition Interlock (RDL) Units. The MV Driver Improvement Specialist will work with customers and members of the public regarding suspensions and reinstatements.

Due to the nature of the position, difficulty, unique, and sensitive issues may be addressed. The Specialist does not typically have direct customer contact. Duties may include processing reinstatements and various reports such as driving records, accident reports, voluntary surrender of a license, suspensions, compliances, and reinstatements through the Ignition Interlock program.

The Specialist will be responsible for collecting and processing fees for the above transactions, so experience with point-of-sale systems is preferred. These are unique positions in which you will interact with Vermonters daily, and the ability to provide excellent customer service is required.

This is not a remote position, and work takes place within the Montpelier DMV. The incumbent will work from 7:45 am to 4:30 pm, Monday through Friday.

Who May