Motor Vehicle Dispatcher

Summary

This position is located in the Fleet Operations Service of the Jesse Brown VA Medical Center, Chicago, IL and provides a wide range of dispatch, logistical and administrative functions for the service.

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Overview

• Accepting applications

• Open & closing dates

06/27/2024 to 07/08/2024

• Salary

$49,249 - $64,026 per year

• Pay scale & grade

GS 6

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Location

1 vacancy in the following location:

• Chicago, IL

• Remote job

No

• Telework eligible

No

• Travel Required

Not required

• Relocation expenses reimbursed

No

• Appointment type

Permanent - This is not a virtual or remote position

• Work schedule

Full-time

• Service

Competitive

• Promotion potential

None

• Job family (Series)

2151 Dispatching

• Supervisory status

No

• Security clearance

Other

• Drug test

No

• Position sensitivity and risk

Non-sensitive (NS)/Low Risk

• Trust determination process

Suitability/Fitness

• Announcement number

CAZP-12457499-24-WT

• Control number

797295000

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This job is open to

• Internal to an agency

Current federal employees of this agency.

Clarification from the agency

Current, permanent employees of the Jesse Brown VA Medical Center, Chicago, IL and its outreach facilities including CBOC and VCS employees.

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Duties

Duties Include:

• Responsible for the scheduling and planning of motor pool vehicle operations and for keeping up the vehicles' overall appearance.

• Receives and records monthly mileage and days of use for all VA vehicles assigned to the station.

• Provides analysis and makes recommendations for proper utilization of vehicles in the motor pool.

• Logs gas, diesel, oil, and toll card usage costs, etc., on appropriate logs as reported by drivers.

• Accounts for and controls issuance of keys, toll cards, and credit cards and inventories at the beginning of each day.

• Complies list of available vehicles, takes daily physical count of vehicles and compares to records.

• Serves as the back-up to the Program Support Assistant in the service as needed.

• Performs a full range of motor vehicle dispatching and associated clinical work for the office.

• Plans, coordinates, supports, and dispatches motor vehicles to transport patients, food, supplies, laundry. Equipment and staff.

• Ensures vehicles are operational, clean, and current with all safety, legal, and maintenance requirements.

• Manages all keys for the motor vehicle fleet, including accountability, physical security, issue and receipt, and all key-related issues.

• Receives transportation requests for Veterans from outpatient clinics.

• Tracks and reviews requests for special requirements, determines driver and vehicle requirements, and manages daily dispatch schedule.

• Received and coordinates vehicle need requests from employees, ensuring vehicles are reserved accordingly.

• Provides expert advice on specific requests and makes available written instructions, reference materials, and relevant background mate4rials.

• Coordinates emergency service/roadside assistance for disabled vehicles.

• Coordinates customer service requirements and serves as liaison to ensure needs are met.

• Orders office supplies for the transportation dispatch office.

• Teaches new employees how to use the Fleet Commander.

• Performs other duties as assigned.

Work Schedule: Monday-Friday, 7:30am to 4:00pm

Virtual: This is not a virtual position.

Position Description/PD#: Motor Vehicle Dispatcher/PD23133A

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not required

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Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job

• Selective Service Registration is required for males born after 12/31/1959

• You may be required to serve a probationary period

• Subject to background/security investigation

• Selected applicants will be required to complete an online onboarding process

• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 07/08/2024.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

You may qualify based on your experience as described below:

Specialized Experience: At least one (1) (1) full year of specialized experience equivalent to the GS-5 level in Federal Service. Specialized experience is defined as experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized experience for this position would consist of: experience in positions which required knowledge of transportation activities such as driver and licensing requirements, vehicle specifications, capabilities, and operating characteristics, etc.; experience with special purpose vehicles and equipment; skill in the operation of computers and software programs such as MS Word, Excel and Office or other compatible software; administrative and clerical skill that include using standard office equipment, knowledge of facility procedures, VA records management and preparing correspondence and memos, etc.; skill in various software programs, setup databases and spreadsheets; and skill in oral and written communication and interpersonal relations, to appropriately and courteously relate to internal and external customers.

As a general rule, education is not credible above the GS-5 level for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position.

You will be rated on the following Competencies for this position:

• Computer Skills

• Manages and Organizes Information

• Transportation

• Veteran and Customer Focus

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary but will also require the incumbent to exert a higher level of physical effort to climb into trucks and vans to insect and check mileages and condition. It occasionally requires carrying of light objects such as files, books and papers, some walking, standing and bending. Work requires extended periods of utmost concentration and attention to details. Work requires snow shoveling as required. No special physical qualifications are required.

Working Environment: Work is typically performed in an adequately lighted and climate-controlled office setting but there will be work outside to support vehicle maintenance and service and coordination in all types of weather and inside the maintenance shop where it can be noisy. This position is not suitable for Telework.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

The Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

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• Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window

Learn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Note: Evidence of experience, must be supported by detailed documentation of duties performed in positions held. Please provide such documentation on your application or resume. Also, please provide work experience information such as hours per week and starting/ending dates of employment (month and year format) to establish one (1) full year of experience. The requirement for this proof is specified in the "How to Apply" section of this announcement. To be credible, experience must be documented in the application and verifiable through employment references and/or other means.

*Your resume must support your answers in the occupational questionnaire.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.