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Mortgage Support Representative

Expired Job

Randstad Chandler , AZ 85224

Posted 2 months ago

Mortgage Support Representative

job details:

  • location:Chandler, AZ

  • salary:$16 per hour

  • date posted:Friday, September 14, 2018

  • experience:Experienced

  • job type:Temporary

  • reference:S_684339

job description

Mortgage Support Representative

Randstad is seeking to fill positions for the Disaster Relief department of a major financial institution. Candidates selected will be operating in a call center environment assisting with calls from homeowners who have recently been impacted by natural disasters and have fallen behind on their mortgage payment. Please see the job details below:

Location: Chandler AZ United States 85286

Duration: 6 month assignment with the opportunity to be extended

Pay: $16/hr

Schedule: Candidates must be able to work Monday

  • Friday with an 8 hour shift schedule between 5am-6pm

Start: ASAP

Responsibilities:

  • Candidates will be offering callers time extensions to pay their mortgage and/or other options to remain in their homes (ie short sales, deed in lieu, etc)

  • Manage inbound calls regarding Disaster Relief - these are homeowners that have exhausted all of their FEMA and need to know what to do next so that they can repair their homes

  • Receive an average of 50 calls per day to assist customer accounts

Working hours: 8:00 AM - 6:00 PM

Skills:

  • Previous call center experience

  • Customer service skills such as displaying empathy due to sensitive subject matter

  • Mortgage Experience

  • Loss Mitigation Experience

Qualifications:

If you are interested in applying for the position, please email your most updated resume to with the title of the position and the City and State that you reside.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


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Mortgage Support Representative

Expired Job

Randstad