Mortgage Signature Service Coordinator

As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.

• Reviews loan data within the Loan Origination System (Encompass) for accuracy, completion and data integrity. Ensure that mortgage loan application is fully complete including review of borrower credit documents such as credit report, income documents, and asset statements.

• Order third party services including, but not limited to, appraisal, tax transcripts, title work, flood determination, and insurance declaration page. Run and review Compliance and Fraud software following necessary procedures to correct any fails, exceptions and/or alerts.

• Complete the Data Quality Review checklist within the Loan Origination System (Encompass) including items such as signed disclosures, signed contract, credit report, appraisal order, and file lock.

• Ensure compliance with SouthState Bank Code of Business Conduct and Ethics and other operating policies and procedures. Complete compliance training, adhere to all anti-money laundering guidelines and procedures and all regulatory requirements.

• Maintain up to date knowledge of industry standards, regulations, and market trends.

• Assist with post-closing, government insuring, and pre/post-audit reviews.

• Accept and perform other duties that are determined to be essential.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES

• Interpersonal Relationships

• Maintains stable performance and emotional control when faced with opposition and pressure from others and/or stressful conditions.

• Communication

• Ask questions as necessary for clarification purposes; keeps others accurately informed; handles all communication in a timely manner; keeps communications confidential and on a need to know basis

• Attention to Detail

• Provides accurate and consistent paperwork, provides information on a timely basis, is thorough in accomplishing tasks, monitors and checks work or information.

• Collaboration

• Highly proficient in developing cooperation and teamwork while participating in a group of people, working toward the same solutions to benefit all involved parties.

• Time Management

• Organizes time and resources efficiently; manages multiple tasks; meets deadlines consistently.

Customer Service

• Provides excellent service to internal customers

Qualifications, Education, and Certification Requirements

• Education: Bachelor's degree preferred or equivalent work experience

• Experience: 3-5 years in the mortgage industry; 2+ years processing experience

• Certifications/Specific Knowledge: Excellent interpersonal skills; Working knowledge of all guidelines and underwriting and closing processes. Excellent knowledge of Loan Origination System and Automated Underwriting Systems. Must be able to multi-task; good computer, and organizational skills. Ability to communicate effectively verbally and in writing.

TRAINING REQUIREMENTS/CLASSES

Required annual compliance training.

PHYSICAL DEMANDS

Must be able to effectively access and interpret information on computer screens, documents, reports. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk.

WORK ENVIRONMENT

Position is based in Atlanta, GA and requires full-time, in-person attendance. Dedicated workstation will be setup within a professional, collaborative, and dynamic office environment. Workspace is designed to foster creativity and productivity with the latest equipment and technology.

TRAVEL

Travel may be required to come to meetings as needed