Mortgage Sales Associate (Safe)

Wells Fargo Orem , UT 84057

Posted 4 days ago

Job Description:

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Consumer Banking is an industry leader in supporting homeowners and consumers in addition to operating one of the most extensive banking franchises in the country. We serve customers through approximately 6,000 branches and 13,000 ATMs in 39 states and the District of Columbia. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.

This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.

We have an immediate opening for a Mortgage Sales Associate (Home Mortgage Assistant). This is an entry level sales position responsible for administrative marketing and sales support to Home Mortgage Consultants, Sales Supervisors or Branch Sales Managers. This individual learns selling skills and sales processes, obtains clear directions from Home Mortgage Consultant/Sales Supervisor/Branch Manager in building and/or maintaining relationships with current and prospective clients and customers while providing excellent customer service.

Job responsibilities focus in four key areas: risk/compliance, business development, customer experience, and process execution.

Individuals in this role will:

  • Inform prospective and existing customers and clients of WFHM products, programs, rates, policies, underwriting requirements, and loan procedures

  • Understand real estate appraisals, title reports, and real estate transactions

  • Receive customer applications and complete follow-up activities with the registration lock-in

  • Perform miscellaneous duties as needed and required

Required Qualifications

  • 1+ year of sales experience, mortgage industry experience, or a combination of both

Desired Qualifications

  • A BS/BA degree or higher

  • Mortgage industry experience

  • Excellent verbal, written, and interpersonal communication skills

  • Bilingual speaking proficiency in Spanish/English

  • 6+ months of experience navigating multiple computer systems, applications and utilizing search tools to find information

  • Basic Microsoft Office skills

Job Expectations

  • Ability to lift 20+ pounds

  • Reliable transportation

  • This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.

  • Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.

  • This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site ( ) provides the MU4R questions and registration required for employment in this position.


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Mortgage Loan Originator (Utah County)

America First Credit Union

Posted 3 days ago

VIEW JOBS 11/16/2019 12:00:00 AM 2020-02-14T00:00 Overview Responsible for marketing and origination of long term mortgage loans as well as lot, construction, and limited first purchase loans. Conducts initial prequalification interviews and prepares complete loan application packages and necessary documentation. Conveys policies for extension of credit in accordance with Credit Union and secondary investor guidelines. Meets Mortgage Team scheduling and documentation requirements, and production expectations as determined by the Mortgage Origination Manager. Serves members, prospective members, builders, developers, and realtors promptly and professionally. Provides general Credit Union information and cross-sells services. Assists Mortgage Team members as necessary. Responsibilities 1. Assumes responsibility for the effective and professional completion of assigned loan origination functions. a. Possesses a complete knowledge/understanding of the mortgage loan products offered. This includes but is not limited to the standard secondary market loan programs expanded criteria, investment property and America First Loan programs. b. Possesses a complete knowledge/understanding of Mortgage origination software systems, as expected of this position. c. Interviews, pre qualifies, completes application documents, and analyzes preliminary documentation for loan requests. Discusses loan alternatives, credit criteria, interest rates, and loan documentation. Explains mortgage process, time frames to expect and lock in procedures thoroughly. All in such a manner as to elicit a shared understanding and positive responses from members. d. Performs follow-up work as necessary to meet purchase contract and lock dates within established time frames. e. Works to resolve loans referred by Underwriting or Automated Underwriting System within established time frames. Discusses loan alternatives with member thoroughly, together arriving at a conclusion as to what action is to be taken next on loan request. f. Understands and completes lending operations in accordance with all applicable federal and state mortgage regulations, NCUA, and established Credit Union policies and requirements. Stays informed as to changes thereto. 2. Assumes responsibility for meeting loan production expectations as established. a. Possesses a complete understanding of production expectations of position. b. Creates and actively maintains a result oriented, assertive MARKETING PLAN, if applicable. c. Executes MARKETING PLAN in a well organized, professional manner. d. Achieves mortgage lead conversion and follow up expectations of the position. e. Achieves and maintains a level of proficiency which meets expectations of position. 3. Assumes responsibility for establishing and maintaining effective and professional business relations with members, Realtors, builders, co-workers, and other mortgage industry professionals. a. Attentively answers questions and resolves problems. b. Counsels members regarding money management and financial matters. c. Provides relevant and timely updates with all involved parties. d. Projects the Credit Union's professional image by maintaining a clean, secure and well maintained desk/work area, and follows Credit Union dress code. e. Works effectively with Processing and Underwriting teams. f. Stays informed regarding changes and trends in the local real estate and competitive lending market. 4. Assumes responsibility for establishing and maintaining effective communication and coordination with Credit Union personnel and with management. a. Coordinates functions with related departments and branches, providing support as needed. b. Functions as an essential constituent of the Mortgage Origination Department Team. c. Keeps management informed of area activities and of any significant problems. d. Attends and participates in meetings and committees as required. e. Completes required records and reports in a timely manner. 5. Assumes responsibility for related duties as required or assigned. a. Professionally cross-sells Credit Union services. b. Completes special projects as assigned. Qualifications * Associate degree in business or related field or an equivalent combination of formal training and experience.• One to two years of mortgage loan originating experience.• One to two years of related mortgage loan processing experience.• Real estate background helpful.• Understanding of the foundation of determining credit worthiness.• Familiarity with title reports, insurance, and appraisals.• Ability to operate related computer applications and business equipment. America First Credit Union Orem UT

Mortgage Sales Associate (Safe)

Wells Fargo