Mortgage Processor 1

Bear State Financial, Inc. Westfield , MA 01086

Posted 3 weeks ago

SUMMARY: Under the direction of the assigned supervisor/manager the Mortgage Processor 1 assists the processors and underwriters by obtaining the necessary documentation to process a single family 1-4 unit residential mortgage loan application. The incumbent is responsible for reviewing the loan file documentation for completeness, verifying applicant and ordering verifications. Complete files will be sent to a Mortgage Processor 2 or 3 for review. The Mortgage Processor 1 will handle a large volume of data and must complete all duties with a high degree of accuracy and complete confidentiality.

ESSENTIAL DUTIES AND RESPONSIBILITES include the following. Other duties may be assigned.

  • Review loan and verify that the minimum documentation requirements are fulfilled; contact the mortgage lender on preliminary conditions or issues involving their respective loan file.

  • Review the loan application summary for relevant items and document the loan file accordingly.

  • Order and review flood certificates to determine flood risk, researching map exhibits and online maps to identify additional structures that might be subject to additional flood insurance requirements.

  • Request verification of deposits/assets in order to verify closing funds.

  • Verify applicant employment via phone, email or fax, requesting written VOE (verification of employment) with income, if applicable. Review the AUS (automated underwriting system) desktop underwriter) findings for consistency, including, but not limited to: loan amount, interest rate, term and income amount.

  • Order W-2 and tax transcripts per investor and lender insuring requirements. Verify applicant Social Security Number via third party provider.

  • Review credit report for: collections, disputed accounts, judgements, liens and past due accounts. Order line items to verify status of account (s).

  • Review credit report for mortgage debt: order line items of payment history, proof of escrow and property that secures the loan, if documentation is not provided by the lender.

  • Request case numbers and CAIVRS for government loan files.

  • Update the LOS (loan origination system) as needed or directed, thoroughly document actions via the systems conversation log.

  • Follow up on all items ordered out within 48 hours, upload completed request to the LOS.

  • Submit loans through the AUS.

  • Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties.This includes, but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

TEAM ACCOUNTABILITIES:

  • Support and uphold the Arvest Mission Statement.

  • Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.

  • Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.

  • Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company's overall operation.

  • Promote professionalism at all times.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Mortgage Lender Supervisor

Bear State Financial, Inc.

Posted 4 days ago

VIEW JOBS 5/26/2020 12:00:00 AM 2020-08-24T00:00 SUMMARY: At a minimum, this position is responsible for the daily supervision of three or more Mortgage Lender 1's in the lending department. Under the supervision and guidance of the Mortgage Loan Manager and/or the Loan Manager, the Mortgage Lender Supervisor is responsible for the advising of an array of products for real estate loans for one to four family homes for customers. As the decision-making resource for the customer, this person provides professional guidance to customers in their search for financing and as a referral source for other Bank financial services and products. Detailed knowledge of the many products offered is critical to allow proper evaluation of all loan prospects and referral opportunities. This person should maximize the generation of revenue utilizing all cross-selling opportunities, and is responsible to promote the Bank in the community and through community activities, charitable organizations, and business organizations. Finally the incumbent must protect the bank's loan assets by providing continual supervision for the loans under his/her accountability. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Supervise, mentor and coach the real estate lending staff in personnel situations, loan approvals and career growth. * Responsible for the net revenue, sales growth and overall performance of the team which they supervise. * Identify the customer needs, analyze the loan request and financial data and approve, deny, or recommend loans within underwriting commitment authority. If request exceeds authority, analyze financial situations and variable to appropriately deny or recommend approval to appropriate committee or individual. * Provide in depth financial analysis to discover other needs and recommend differing products and/or services based on customer's circumstances. Detailed knowledge of many products offered is critical to allow proper evaluation of all Arvest and related division prospects. * Stay current on legal and regulatory changes involving mortgage loans, and follow the Arvest lending policy. * Resolve all customer complaints personally or refer them to the proper area. Forward a copy of all written complaints to manager. * Communicate all-important information and all changes to Arvest Mortgage. * Participate in bank events, management meetings, officer meetings and teamwork events to better understand and support the bank's mission and vision. * Promote the Bank generally in the public, by participating, preparing, or presenting or in seminars or information presentations for Realtors, builders, etc., and in area community programs, business groups and charitable organizations. * Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity. TEAM ACCOUNTABILITIES: * Cross-sell other services of the bank. * Support and uphold the Arvest Mission Statement. * Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded. * Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service. * Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation. * Foster and promote the proper bank image at all times. * Maintain involvement in community affairs to foster and promote the proper bank image at all times. SUPERVISORY RESPONSIBILITIES: Directly supervises (2) or more producing FTE's mortgage lending associates. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Ensure direct reports have completed required compliance training and are adhering to all internal procedures and controls as it relates to bank policy, laws, regulations and Arvest's BSA/AML Program. Responsibilities include interviewing, hiring, appraising performance, rewarding, and disciplining associates. The incumbent has the authority and the appropriate influence to make recommendations regarding hiring, firing, advancement, promotion, or any other change of status of other associates within the guidelines of the bank's procedures and guidelines for such change of status events. The incumbent provides training, planning, assigning, and directing work assignments and schedules; addressing complaints and resolving problems. Bear State Financial, Inc. Westfield MA

Mortgage Processor 1

Bear State Financial, Inc.