Mortgage Processing Manager

For 27 years, HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) has helped entrepreneurs, homebuyers, families and communities become more financially secure by providing affordable financial services; leveraging resources; and engaging in policy advocacy to strengthen communities, build assets, and improve lives in economically distressed parts of Alabama, Arkansas, Louisiana, Mississippi and Tennessee.

Job Summary

The Mortgage Loan Processing Manager is responsible for a team of processors and the direct oversight of the pipeline production and quality of mortgage loan files. In addition, the Manager will perform a variety of reporting and compliance-related duties that support Mortgage Lending. This position is located in the Jackson, MS corporate office.

Primary and Essential Functions

• Support, coach, train and develop processors in all aspects of the loan process

• Verifying the applicant's income, assets, liabilities, and collateral value to determine the ability to repay.

• Manage the entire flow of the loan from origination to closing.

• Lead the team in compliance requirements for all loans including the completion of required disclosure of compliance documents.

• Determine when a re-disclosure situation exists and provide proper and timely re-disclosure of compliance documents.

• Run daily reports and verify that mortgage loan pipeline reportable results meet expectations

• Assign loans to processors in a timely fashion to ensure service levels are met

• Prepare and maintain reporting on Excel spreadsheets.

• Assist the Closing department by preparing, reviewing, and issuing required Closing documents.

Specified Authority Level

• Run Desktop Underwriter
• VA/FHA Connection

Competencies/Skills

• Ability to manage personnel

• Keen analytical skills

• Working knowledge of word processor, spreadsheet, other PC applications, or mainframe applications to produce non-standard, creative products.

• Ability to read and interpret documents, write routine reports and correspondence

• Ability to compute rate, ratio, percent, and interpret data

• Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions

• Ability to deal with problems involving a few concrete variables in standardized situations

• Knowledge of regulations and requirements of investors, federal regulations and compliance in mortgage lending

Desired Qualifications

• Bachelor's degree in relevant field preferred or equivalent experience in mortgage lending

• Five years' experience in residential mortgage loan processing/underwriting and/or mortgage compliance

• Experience in the management of personnel

• Demonstrated strength in ability to manage multiple projects at once while maintaining appropriate attention to details.