Mortgage Operations - Sales & Service Specialist Sr

Huntington Bancshares Inc Columbus , OH 43216

Posted 3 months ago


This position is located at our Crosswoods location in Columbus.

This dynamic, high-energy individual will plan, prepare, and facilitate operations, service, technical, and soft skills coaching. Responsibilities will also include consulting with line of business managers to determine the need for individual training and facilitating, mentoring, and providing follow up coaching and feedback as necessary. Individual selected will also be responsible for material design, partnering with Learning and Leadership Development when needed. Maintaining up-to-date knowledge of technology, products, policies and procedures is critical to success in this position. Regular day and multiple night travel within Huntington's footprint will be required. Manages all aspects of the division's retail mortgage line of business supporting Operations Centers, Closing, Centralized Disclosure and Construction Lending teams

  • Designs training courses and resources, organizes, and/or conducts specialized coaching for assigned areas or functions of the company.

  • Establishes training objectives, maintains records of training activities, monitors employee progress and measures effectiveness.

  • Maintains up-to-date knowledge of products, policies, and procedures as needed to provide effective coaching and mentoring.

  • Communicates with managers and others to assess training needs.

Basic Qualifications:

  • Bachelor's Degree

  • In Lieu of a Bachelor's degree, an additional four years of relevant work experience is required.

  • 5 or more years' experience in Mortgage Processing, or in a training role.

Preferred Qualifications:

  • 3 years' experience in development/delivery of adult education/training programs, preferably in a Mortgage Lending environment

  • Demonstrated competency in training development and facilitation

  • Experience in Mortgage Lending

  • Superior communication and presentation skills

  • Demonstrated project management skills

  • Proficiency with MS Office applications

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at

EEOC Disclaimer

EEO is The Law

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

EEO is The Law - Supplemental Poster

Tobacco Disclaimer

Tobacco-Free Hiring Practice

Agency Statement

Huntington does not accept solicitation from Third Party Recruiters for any position.

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Mortgage Operations - Sales & Service Specialist Sr

Huntington Bancshares Inc