This position is located at our Crosswoods location in Columbus.
This dynamic, high-energy individual will plan, prepare, and facilitate operations, service, technical, and soft skills coaching. Responsibilities will also include consulting with line of business managers to determine the need for individual training and facilitating, mentoring, and providing follow up coaching and feedback as necessary. Individual selected will also be responsible for material design, partnering with Learning and Leadership Development when needed. Maintaining up-to-date knowledge of technology, products, policies and procedures is critical to success in this position. Regular day and multiple night travel within Huntington's footprint will be required. Manages all aspects of the division's retail mortgage line of business supporting Operations Centers, Closing, Centralized Disclosure and Construction Lending teams
Designs training courses and resources, organizes, and/or conducts specialized coaching for assigned areas or functions of the company.
Establishes training objectives, maintains records of training activities, monitors employee progress and measures effectiveness.
Maintains up-to-date knowledge of products, policies, and procedures as needed to provide effective coaching and mentoring.
Communicates with managers and others to assess training needs.
In Lieu of a Bachelor's degree, an additional four years of relevant work experience is required.
5 or more years' experience in Mortgage Processing, or in a training role.
3 years' experience in development/delivery of adult education/training programs, preferably in a Mortgage Lending environment
Demonstrated competency in training development and facilitation
Experience in Mortgage Lending
Superior communication and presentation skills
Demonstrated project management skills
Proficiency with MS Office applications
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Huntington Bancshares Inc