Mortgage Loan Training & Development Coordinator Jr

Ent Federal Credit Union Colorado Springs , CO 80928

Posted 2 months ago

Position Description:

This position exists to:

Develop and deepen the technical competencies of those who work in MLC, MLO, MLA, MLU, PCS, and MLS positions, through classroom training and one-on-one development.

  • Act as a resource to those in the MLC, MLO, MLA, PCS, and MLS positions, and to the supervisors and managers whom oversee those teams.

  • Conduct research to develop, maintain, and deliver training curriculum as it relates to department functionality and investor and regulatory requirements.

  • Assist Mortgage Loan Training & Development Coordinator (MLT&DC) in developing and conducting testing for new projects and system updates

This position works closely with the Mortgage Loan Training and Development Coordinator(s) to gain the skills necessary to teach all higher skills courses in the complete training catalogue of the Mortgage Lending Department. This position is expected to take on progressive ability over time until performing at the level of the Mortgage Loan Training and Development Coordinator(s).


Essential Job Duties and

Responsibilities:

Assist MLT&DC in training for mortgage staff

Major Deliverables:

  • Assist in the development, delivery, and maintenance of training curriculum for mortgage loan processing.

Testing

Major Deliverables

  • Develop, conduct, drive, and work with other testers to track success or failure of new projects and existing system updates

Ongoing self-development.

Major Deliverables:

  • Receive guidance from and work in cooperation with the MLT&DC to accomplish training objectives.

  • Attend additional training as identified to increase overall knowledge related to mortgage lending and obtain training skills mastery.

Track Training

Other duties as required

Minimum formal education required for this position:

Knowledge consistent with an Associate's Degree in Education, Adult Learning, or similar related program.

(Preferred) Knowledge consistent with a Bachelor's Degree in Education, Adult Learning, or similar related program.

Minimum work experience:

2+ years' experience with consumer / mortgage lending in a financial institution, at least 6 months of which were directly related to 1st mortgage lending.

(Preferred) 2+ years' experience with 1st mortgage lending in a credit union environment.

Technical or specialized knowledge/skills:

  • Demonstrated ability to successfully lead others through expertise, superior performance, solid communication, delegation, and time management.

  • Exceptional interpersonal skills.

  • Strong communication skills including the ability to write, develop and deliver training curriculum in a public speaking setting.

  • Strong analytical and problem solving skills.

  • Basic Knowledge of (and able to develop knowledge to teach):

  • 1st mortgage products that include conventional, FHA, VA, construction, land, and portfolio investment properties loans.

  • Federal lending regulations.

  • Mortgage Lending software systems.

  • Understanding of all positions related to Mortgage Lending - Mortgage Loan Officer, Mortgage Loan Consultant, Post Closer Specialist, Mortgage Loan Underwriter, Mortgage Loan Assistant and Mortgage Loan Servicer.

  • Investor guidelines and requirements.

  • Ent mortgage lending policies and procedures.

  • Initiative to meet and/or exceed job standards and willingness to take on other tasks that aren't part of their regular job.

  • Able to organize and prioritize work load and handle multiple tasks at a time, sometimes with minimal direction.

  • Ability to hold information in strict confidence.

  • Proficient with Microsoft Office product suite to include Microsoft Word, Microsoft Access, PowerPoint and Excel.

Certifications required:

  • None required
  • (Preferred) Any certifications related to curriculum development, education, adult learning, or related studies

Environmental, physical and psychological requirements:

  • Must be able to sit or stand for prolonged periods of time in a climate controlled environment. Must be able to use fingers, hands, wrists for repetitive tasks such as typing, using a mouse, handling paper, currency, or coin, and operating a telephone. Demands for visual and auditory acuity are typical of an office environment. Must be able to interact via email, telephone, or in person with diplomacy, tact, and courtesy with all members under varying circumstances. Must be able to lift up to 40 lbs.

Starting Salary Range: $50,044.80+


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