Mortgage Loan Processor - Laurel Road (Fintech)

Keybank National Association Salt Lake City , UT 84101

Posted 2 months ago

Job Description:

Laurel Road, a brand of Key Bank, is part of the expanding FinTech space: we offer Mortgages, Student Loans, and Personal Loans through a digital online experience, [ Link Removed ] . We simplify the process for both borrowers and bankers, while increasing choices of products, improving tracking, and offering a positive banking experience.

This position will be temporarily remote due COVID-19. Upon return to the Laurel Road office, there is free secure parking and for those who chose to take the train, there is a short walk from the train station.


The Mortgage Loan Processor I is responsible for ensuring loans are processed accurately and in a timely manner while maintaining compliance with all guidelines, policies and procedures established by federal, state, local and investor guidelines. In this role, it is important to ensure internal and external customer service expectations are exceedingly satisfied and to establish pro-active and timely communication to clients, Loan Officers, Branch referring partners, Underwriters and the closing department. The Mortgage Loan Processor I obtains necessary information and documentation to process and complete mortgage loan files. Verifies all documentation for accuracy and completeness. Knowledge of the mortgage loan process and associated documentation with a strong understanding of regulations and laws associated with residential lending is critical for success in this position. Ability to determine incomplete, inaccurate or missing information. To motivate, problem solve, counsel or influence others is a material part of the job, requiring a significant level of diplomacy and trust.


  • Review all loan applications for accuracy, completeness and compliance

  • Monitor and maintain an application pipeline

  • Image/index, review and submit completed files via the loan origination system to the underwriting department

  • Directly communicate with Loan Officers, clients, service providers and branch referring partner to gather and clear underwriting conditions; primarily responsible for documentation collection

  • Provide exceptional service for both internal and external customers

  • Ordering third party documentation; verify vendor orders are complete and invoices received

  • Communicate with various companies to obtain property survey, flood certificate, title commitment and payoff information

  • Maintain knowledge of industry compliance standard rules and regulations

  • Review Hazard Insurance for required coverage and Insurance Carrier rating

  • Review title work for seasoning requirements, liens, entity issues, etc

  • Review flood certificates for flood status


  • High school diploma or equivalent work experience required

  • Minimun of 2 years residential mortgage processing experience on agency products strongly preferred

  • Working knowledge of PC (MS Windows and Office Products including Word, Excel, etc.)

  • Knowledge of RESPA guidelines, general knowledge of all mortgage and consumer lending regulations strongly preferred

  • Strong math and analytical skills

  • Excellent written and verbal communication skills and ability to work in a team environment

  • Demonstrated ability to prioritize, multi-task, meet deadlines and adapt to changing priorities with strong organizational skills.

  • Proven success working in fast-paced, high volume environments

  • Precise attention to detail

  • Ability to network and interact with others to build internal relationships to foster team environment.

  • Foundational knowledge of FHA, VA, Conventional, Jumbo (preferred). Other products, (i.e.) CP, USDA, HELOC preferred but not required

  • Demonstrated strong customer service skills

  • Ability to handle competing priorities effectively and within established timeframes

  • High level of integrity and trust; must be a team player with a selfless attitude

  • Ability to work varying hours and overtime if needed

  • Employees in this job are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). Employees hired or transferring into this position will need to meet the qualification requirements, in Key's sole discretion, under Reg. Z, prior to acting as a loan originator in a consumer credit transaction secured by a dwelling.

Qualification requirements include but are not limited to an assessment of overall financial responsibility, character, and general fitness through review of a criminal background check, credit report, and information about any administrative, civil, or criminal findings by any government jurisdiction


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Mortgage Loan Processor Supervisor Salt Lake City UT

Ifreedom Direct

Posted 2 months ago

VIEW JOBS 10/8/2020 12:00:00 AM 2021-01-06T00:00 Mortgage Loan Processor Supervisor- Salt Lake City, UT Build your career with a company that is rated a top 20 lender nationally for VA Home Loans! Veterans First Mortgage is a FHA/VA Home Lender Veterans First Mortgage employees strive to give each and every borrower an exceptional customer experience. We have a visionary marketing team with a cutting-edge lead program. Our in-house team of loan officers, processors, underwriters and closers share one goal, to make the loan process swift and simple. Military members make up a large part of our clientele. An increasing number of veterans are using their home loan benefits. Come take advantage of this momentum, and feel a great satisfaction in helping those that serve our country. Responsibilities: * Manage pipeline to ensure purchase contract closing date is met as much as possible * Meet or discuss with Loan Officer(s) weekly to review pipeline * This is an exempt position; periodic work will be performed outside regular business hours as volume dictates, and to maintain required turn times * Leads a group of 8-10 processors * Supervise the purchase processing team, making sure their pipeline is moving efficiently * Processes VA and FHA mortgage loans according to established timelines, regulations and procedures * Works with borrowers to obtain all loan documents for Underwriting * Review credit, income, assets, and appraisal * Review title requirements, exceptions, and other information obtained for accuracy, completeness and conformance * Responsible for communication with all vendors involved in transaction * Working closely with loan officers, providing exceptional customer service * Ensure all loans are closed in a timely manner and in accordance with the company's and investor's requirements * Solid understanding of all legal regulations relating to Processing Qualifications: * 3+ years related experience; consistently able to carry a pipeline of at least 25+ loans * Knowledgeable of the current system * High school degree or similar experience * Problem solving skills * The ability to multi task * Proficient computer skills * Excellent communication and organizational skills * Strong knowledge of loan processing; knowledge of FHA and VA agency guidelines preferred * Experience in FHA and VA Refinance processing strongly preferred * Works with limited supervision, and ability to exhibit a positive and professional attitude, even in difficult situations Benefits: Veterans First Mortgage values their employees, and provides a compensation plan that includes a base salary and bonus program, and a comprehensive benefit package. Our benefit package includes the following: Medical Dental Vision 401k Retirement Program Paid time off Pay for performance Employee and dependent life insurance Disability insurance Overview: Since 1996, Veterans First Mortgage has helped over 100,000 borrowers obtain the American Dream of home ownership. Inside Mortgage Finance ranks Veterans First Mortgage as a top VA mortgage lender by volume. With primary lending centers in Salt Lake City, Utah, and San Diego, CA and loan officers licensed nationwide in almost every state, Veterans First is a VA and FHA mortgage lender that has over 350 hard-working team members that strive to make every aspect of the loan process as easy as possible. Veterans First Mortgage community and overseas programs revolve around veterans and our Troops. When we say "Thank you for your service," we mean it! Veterans First Mortgage is a Trade name of Wintrust Mortgage, a division of Barrington Bank & Trust Company, N.A., a Wintrust Community Bank, NMLS # 449042 Ifreedom Direct Salt Lake City UT

Mortgage Loan Processor - Laurel Road (Fintech)

Keybank National Association