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Position: Mortgage Loan Processor II
Physical Location: 1049 Highland Colony Parkway, Ridgeland, MS 39157
Reports To: Mortgage Loan Operations Manager
Working Conditions: Normal, no adverse or hazardous conditions
Job Group Category: Hourly, (Non-Exempt)
Work Hours: Monday
Friday, 8:00 a.m.
5:00 p.m. (overtime as needed)
Under general supervision, the Mortgage Loan Processor 1 is to ensure the timely and accurate packaging for submission to underwriting of all mortgage loans originated by Mortgage Loan Officers.
Principal Duties and Responsibilities:
Review the mortgage loan application file and assist with input and updating of information in LOS.
Request and/or collect required documentation from borrower(s) or others necessary to complete credit file.
Validate the documents received for each file, verifying the accuracy and completeness of each document.
Ensure all documentation is complete, accurate, verified and complies with regulatory, agency and company policies and guidelines.
Collect fees from borrower(s) as required at the appropriate time, i.e. credit report fee, appraisal fee, etc.
Order credit report, appraisal, title, homeowners and flood insurance or other documents and services, as applicable.
Pro-actively communicate file status to borrower(s), Mortgage Loan Officer and other staff as required to ensure excellent customer service and maintain current and accurate pipeline.
Prepare and submit complete file to Underwriting for credit decision in timely manner to ensure closing date is met.
Assist with obtaining any necessary closing conditions and coordinating the loan closing.
Manage a pipeline of loans to meet company standards for quantity, quality, and Best Practice guidelines.
Cancel files as necessary.
Provide training support and guidance to other processors and mortgage staff as necessary.
Perform any additional duties/activities assigned by management.
Knowledge and experience using a mortgage LOS, MS Word, Excel and email. Imaging experience a plus.
Ability to meet strict time deadlines and work independently.
Detail oriented and able to follow set guidelines.
Knowledge of automated underwriting and agency guidelines including but not limited to FNMA, FHA, VA and USDA.
Ability to communicate effectively, both orally and in writing, and provide excellent customer service in person and on the phone.
Minimum 3 years processing and/or mortgage experience required.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.