Mortgage Loan Processor
Salary Grade: Pay Grade 2 - Other Administrative (Non-Supervisory) based on experience
Reports to: AVP of Mortgage Operations
Job Description Date: November 2019
Incumbent will be responsible for servicing aspects of the mortgage function including but not limited to processing new loans, corresponding with loan officers, settlement agents and customers and servicing.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Add mortgage loans to shared mortgage pipeline upon receiving
Order appraisals, flood certifications, UDM, IRS Transcripts and title work
Follow up on collecting necessary insurance and any outstanding commitment conditions
Send credit score disclosures to borrowers for all online applications and preapprovals
Prepare addendums and any re-disclosures in the required time period
Review appraisal to ensure compliance with regulations and deliver to borrowers
Scan and review loan files to Accusystems
Review booked loans from Premier
Correspondence by phone and email with loan officers, settlement agents, appraisers, & insurance agents
Verification of various department balancing as well as verifying accuracy of monthly bills from vendors
Second review of Adverse Actions
Process and service all loans according to secondary market standards
Review and process closing packages from settlement agents to verify accuracy and compliance
Final review of loan files for completion and policy exceptions
Follow up on outstanding exceptions on closed loans
Other duties as assigned by management to assist in the efficient functioning of the loan operations department
Ethics/Integrity: Knowledge of practices, behaviors, applicable laws, rules and regulations governing proper business conduct.
Adaptability: Knowledge of successful approaches, tools and techniques for dealing with changes and adapting to a changing environment.
Customer Service: Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
Productivity: Manages workload, works efficiently, meets goals and objectives.
Quality: Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve products/services.
Cooperation: Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.
No supervisory responsibilities
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.
Position Type/Expected Hours of Work:
Community Bank has adopted a 40 hour work week. Some flexibility in hours is necessary based on the location assignments, but the employee must be available during the "core" work hours of 8:00 a.m. to 4:30 p.m. Monday through Friday and must work at least 37.5 hours each week to maintain full-time status.
Travel for this position is limited to travel for meetings.
Required Education and Experience:
High school graduate or equivalent.
Preferred Education and Experience:
Generally, less than two years of banking or related experience.
Strong clerical skills, good communication skills and professional appearance are necessary for this position. Proficiency with a computer, adding machine, copier, fax machine, and other office equipment are required.
Community Bank is an equal employment opportunity employer. It is the policy of Community Bank to afford equal employment opportunity and to recruit, select, hire, train, transfer, and promote individuals in all job titles regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, Vietnam era veteran, disabled veteran, or other eligible veteran status.
CB Financial Services, Inc.