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Position Title: MLO Trainee
Location/Affiliate: Rochester or Buffalo Operations areas - 6255 Sheridan or 100 Chestnut
Reports To (Title): Regional Sales Manager Department: Residential Mortgage
FLSA Status: Non-Exempt
Purpose: An opportunity for an individual who has limited hands on residential mortgage experience to pursue a residential mortgage sales position.
The MLO Trainee will be expected to spend 9-12 months in the Operations functions of the Residential Mortgage business unit in order to become familiar with the nuances of processing, underwriting and closing a loan file. During this period the MLO trainee will also work closely with the Regional Sales Manager to gain a thorough understanding of the residential products that FSB offers, the application process and sales skills needed to develop referral sources within the real estate community. The length of the training will be dependent upon the individuals background and progress during the training period. Once the MLO trainee has successfully completed the training they will be promoted to a MLO and be responsible for generating their own loan production.
Scope and Direction
Area of Responsibility:
Degree of Supervision Received (Minimal, Moderate or Extensive): Moderate
Degree of Supervision Given (None, Minimal, Moderate or Extensive): None
To (Title(s)): N/A
Essential Functions: The major duties of the job that constitute the fundamental tasks and or responsibilities of the position. Employees must be able to perform the essential functions of the position with or without reasonable accommodations.
1.Accountability and ownership for meeting or exceeding established sales goals as assigned.
2.Reviews documentation to ensure that loans follow established bank procedures and compliance regulations. Prepares additional forms as required.
3.Observes how credit is analyzed and collateral risk associated with real estate loan applications and related documentation.
4.Observes the closing process which requires that all loan files have the proper loan conditions, insurance policies, surveys, sales contracts and all other related documentation needed to properly close the loan.
5.Assist the Regional Sales Manager in developing and managing referral sources.
6.Assist the Regional Sales Manager in implementing marketing/sales programs to develop new business.
7.Accepts and processes loan applications.
8.Maintain knowledge of industry compliance standard rules and regulations. Acts as a resource for the lending team, performing research as needed.
9.Demonstrates the standards and principles of the Five Star Bank experience in every interaction with internal and external customers and associates. Incorporates the high performance behaviors of teamwork, leading by example and service in every facet of work.
Required: Associate's Degree in Business or
Required: High School Diploma or equivalent
Years: 1+ Type: Retail Banking
Years: 2+ Type: Retail Banking
Years: 1+ Type: Internal Teller, or Banking
Platform, or combination of
Licenses or Accreditation:
Required: Registration with Nationwide Mortgage Licensing System Registry (NMLS) to obtain a unique
identifier that is provided to consumers in accordance with all SAFE Act requirements. Renews
registration with NMLS annually. Maintains and updates personal registry information as necessary
to include name changes, employment changes, etc.
1.Strong sales orientation and customer focused
2.Excellent interpersonal and communication skills (both written and verbal)
3.Strong organizational skills with the ability to multitask and prioritize
4.Possess basic math skills including the ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages
5.Experience with Windows-based PC's with the ability to learn new and existing banking software
6.Ability to learn and utilize new technology effectively and efficiently
7.Reliable in fulfilling hours scheduled and consistently punctual
1.Ability to work rotational weekend schedule
2.Ability to travel frequently between Branch locations
3.Able to regularly sit or stand for prolonged periods of time
4.Extensive computer usage is required
5.Moderate to extensive phone usage is required
6.Ability to perform repetitive motion throughout shift
Note: At a later stage in the application process, applicants may be required to provide information about their criminal conviction history, if any, and to authorize the procurement of a consumer report that will contain, among other things, information about criminal conviction history.
Except as required by applicable law, past criminal convictions will not automatically disqualify an applicant from employment, and Five Star Bank will only consider such history in accordance with applicable law. Please be advised, however, that federal law prohibits Five Star Bank from employing "any person who has been convicted of any criminal offense involving dishonesty or a breach of trust or money laundering, or has agreed to enter into a pretrial diversion or similar program in connection with a prosecution for such offense" unless the FDIC has provided prior written consent.
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