Responsibilities and Expectations
Develop relationships with local referral sources including real estate contacts, builders and existing Equity Bank staff in order to originate mortgage loans.
Conduct presentations at branches, real estate office sales meetings, homebuyer's seminars or any other venues to solicit mortgage business
Keeps informed on trends and developments in the local real estate market
Benchmark of $750,000 of originations per month.
Refer mortgage loan customers to bank employees for applicable bank products, including deposit products, loan products and other bank services.
Attend product training courses as provided by the bank training department as needed to ensure working knowledge of bank products.
Benchmark of 2 bank product or service referrals per month.
Assist customers with Mortgage Loan products
Interviews applicants to develop information concerning their needs, desires, and earnings to assist in determining whether the loan will be an acceptable risk to the Bank.
Advises new and existing customers on various loan programs based on the customers' financial needs.
Obtains and analyzes pertinent financial and credit data.
Analyzes current rates and loan programs and provides accurate and timely information to customers.
Negotiates terms and conditions of loans with applicants.
Acts as liaison with borrowers/customers, other bank employees, outside entities (realtors, title and escrow officers, etc.) as well as other division staff, to facilitate a prompt, efficient closing of each loan.
Mortgage Loan Compliance
Transacts business in conformance with state and federal regulations such as, but not limited to, RESPA, HMDA and Fair Lending Practices.
Keeps informed of the changing rules and regulations pertaining to both private and government-insured mortgages.
Manages pipeline to ensure service standards and financial goals are met.
Consistently works in accordance to published department sales and service standards.
Benchmark of less than 5% error ratio as documented through Quality Control reports, Internal Audits, External Audits and Regulatory Examinations.
Employee is responsible for understanding and following the applicable laws and regulations for their job responsibilities including but not limited to Equity Bank Business Ethic and Conduct policy, Bank Secrecy Act, Information security, and Suspicious Activity reporting requirements.
Perform other duties as assigned or required.
Required Skills & Education
High School diploma required; Bachelor's degree preferred.
1-3 years of banking experience required.
Excellent interpersonal skills and professional manner
Computer skills, especially the ability to work in Windows based systems
Maintain a working understanding of and comply with, banking regulations, bank policies, and procedures.
The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.
This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.
This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.
Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability.