Mortgage Loan Originator

Pacific Union Financial Llc.

Maitland , FL 32751


Source mortgage loan leads from realtors, builders and personal contacts. Take original applications directly from borrowers (over the phone or in person) and coordinate with loan processors and underwriters in obtaining information necessary to close the loan. Evaluate, authorize or recommend approval of real estate or credit loans and advise borrowers on financial status and methods of payments. Work under general supervision and report to Manager, Branch.

1.Adhere to general work requirements
2.Work outbound and inbound lead sources per department standards
3.Speak with applicants to obtain information for loan applications and to answer questions about the process
4.Analyze applicants' financial status, credit and property evaluations to determine feasibility of granting loans
5.Explain to customers the different types of loans and credit options that are available, as well as the terms of those services
6.Obtain and compile copies of loan applicants' credit histories, corporate financial statements and other financial information
7.Review and update credit and loan files
8.Review loan documents to ensure that they are complete and accurate according to policy
9.Stay abreast of new types of loans and other financial services and products in order to better meet customers' needs
10. Handle customer complaints and take appropriate action to resolve issues
11. Confer with underwriters to aid in correcting mortgage application problems
12. Meet department production standards
13. Perform other duties as assigned


  • Good verbal and written communication skills

  • Ability to provide outstanding customer service in fast-paced environments

  • Proficient working knowledge of computerized applications such as word processing, spreadsheet, database, presentation software, email and specialized business applications software

  • Presentation skills necessary to effectively communicate, update, persuade, and/or facilitate discussions with all levels of management

  • Interpersonal skills necessary to establish and maintain effective working relationships with coworkers, other business areas and government agencies as required

  • Ability to:

o read and interpret complex reports and documents

o assimilate and interpret various sources of data and provide and make decisions on recommendations to executive management to solve highly complex problems from start to finish

  • Planning and organizational skills necessary to coordinate workload around multiple assignments


  • High school diploma or GED

  • 20 hours of training for SAFE Act

  • Passed the national NMLS exam

  • 1-2 years of previous experience

  • Proven ability to generate at least 3 loans per month


  • Understand and comply with State and National regulations, compliance and procedures


  • Physical demands with activity or condition existing a considerable amount of time include sitting and typing/keyboarding using a computer (i.e. keyboard, mouse and monitor) or adding machine

  • Physical demands may include walking, carrying, reaching, standing and stooping

  • May require occasional lifting/lowering, pushing or pulling up to 25 lb

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Mortgage Loan Originator

Pacific Union Financial Llc.