Responsibilities & Duties
The Mortgage Loan Officer is responsible for proactively soliciting new residential mortgage business and sells BOH mortgage products to meet established loan quality and production goals.
The Mortgage Loan Officer continually identifies, develops and maintains a quality network of bank client and industry relationships that serves as a recurring source of referrals for new mortgage lending opportunities.
A Mortgage Loan Officer's network may consist of Real Estate professionals, builders, professional and personal contacts, as well as other valuable referral sources, and is enhanced by the Mortgage Loan Officer's regular participation in business related development opportunities, community efforts to promote homeownership and professional organizations.
In addition, the MLO also responds to customer inquiries and referrals that are generated from other BBCN business channels, such as the Retail Branch Network and Commercial Lending.
The MLO conducts applicant interviews with prospective borrowers in order to assess the client's financing objectives, advice clients of product/pricing policies and guidelines, and gather income, asset and credit required information.
The MLO ensures exceptional customer service by maintaining thorough knowledge of mortgage lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State regulatory compliance policies and adhering to Regulation B & HMDA requirements.
Required: Must possess a minimum of 2 years Mortgage Lending origination experience in a regulated banking institution
Required: Demonstrated success in prospecting, generating leads, closing business and consistently meeting/exceeding production goals. Verifiable, established network of referral business including Real Estate professionals and other centers of influence
Required: Demonstrated understanding of mortgage processing, underwriting and closing procedures. Required: Understanding of Federal Regulations governing Consumer Real Estate Lending
Required: Ability to analyze and comprehend complex financial data and provide financial alternatives.
Required: Professional and effective interpersonal skills. Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
Required: Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members.
Preferred: Experience with Encompass loan origination software.
Minimum Education Level: High School Diploma
Combination of Experience and Education can meet the job requirements: No
English: Written: Intermediate Verbal: Fluent
Korean: Written: N/A Verbal: N/A
Computer/Systems Knowledge Requirements
Microsoft Outlook: Intermediate
Microsoft Word: Intermediate
Microsoft Excel: Intermediate
Microsoft PowerPoint: Intermediate
Microsoft Access: Basic
Under 10 lbs: Constant (Over 66% of the time)
Under 10 lbs: Constant (Over 66% of the time)
Reach over shoulder: Rarely (Less than 1 hour per week)
Reach over head: Rarely (Less than 1 hour per week)
Reach outward: Rarely (Less than 1 hour per week)
Climb: Rarely (Less than 1 hour per week)
Crawl: Rarely (Less than 1 hour per week)
Kneel: Rarely (Less than 1 hour per week)
Squat: Rarely (Less than 1 hour per week)
Sit: Constant (Over 66% of the time)
Walk-Normal Surfaces: Frequent (34% - 66% of the time)
Walk-Uneven Surfaces: Rarely (Less than 1 hour per week)
Walk-Slippery Surfaces: Rarely (Less than 1 hour per week)
Stand: Constant (Over 66% of the time)
Bend: Frequent (34% - 66% of the time)
Automatic Trans: Frequent (34%-66% of the time)
Keyboard/Ten Key: Constant (Over 66% of the time)
Fingering (fine dexterity): Constant (Over 66% of the time)
Handling (grasping, holding): Constant (Over 66% of the time)
Repetitive Motion Hands: Constant (Over 66% of the time)
Repetitive Motion Feet: Constant (Over 66% of the time)
Bank of Hope is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Bank of Hope will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the employer's legal duty to furnish information.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
Bank Of Hope