Mortgage Loan Coordinator

Enterprise Bank Saint Louis , MO 63150

Posted 2 months ago

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in St. Louis, Kansas City, Phoenix and New Mexico, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted A Best Bank to Work For by American Banker, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you.

Mortgage Loan Coordinator

Job Description


This position is responsible for the data integrity of customer and loan information as it is populated within loan applications and product packages. The Loan Coordinator I (LC-I) is the primary associate that works alongside the Mortgage Loan Officer (MLO) in processing and closing mortgage loan applications for residential loan products offered including, but not limited to: Conventional, FHA, VA, USDA, Mortgage Revenue Bond Programs, Jumbo, and Portfolio. Additionally, the Mortgage LC will develop strong working relationships with the Bank's external customer base, as well as with third party vendors.

Essential Duties and Responsibilities:

  • Processes mortgage applications in accordance with company compliance policy. Enters customer and loan information into the Bank's Mortgage Processing system with specific attention to data integrity at the point of input.

  • Communicates with outside agencies including Title Companies, Real Estate Agents, Appraisers, Correspondents, Insurance Agencies, Borrowers and various Financial Institutions to obtain all documentation requirements, such as title work, appraisals and credit bureau reports.

  • Interacts, both verbal and written, with clients and other third parties per MLOs direction on collecting data, documents and various general customer service requests.

  • Verifies applicant's personal information, including debts, assets and credit reports.

  • Works with internal departments to obtain payoffs, deposit and loan verifications, HELOC's and subordination requests.

  • Evaluates loan documentation to ensure compliance with investor and Portfolio guidelines and specifications.

  • Assembles and coordinates required financial information from Client to Underwriting Credit Department for analysis as needed.

  • Prepares and submits loan files for underwriting. Transmits loan files to the automated Underwriting system.

  • Schedules closings with borrowers, MLOs and title companies. Prepares and sends closing figures and documentation to title companies.

  • Transmits files to post-closing.

  • Determines best methods for meeting contractual or pipeline deadlines and escalates issues as necessary.

  • Maintains credit files to include filing current documents and removing stale dated documents.

  • Provides back-up support for other Mortgage Loan Coordinators during vacations and other high-volume periods.

  • Stays abreast of new types of loans and other financial services and products.

  • Performs other duties as assigned.


  • Excellent communication skills, both written and verbal

  • Strong organizational skills and detail-oriented with high degree of accuracy

  • Team oriented, possesses a positive attitude and works well with others

  • Skillful at establishing priorities and channeling effort productivity

  • Demonstrates flexibility, versatility, good judgment and accountability

Supervisory Responsibilities:

  • None

Education and/or Experience:

  • Minimum high school diploma or equivalent

  • Associates Degree preferred

  • 1 - 3 years' banking experience with exposure to mortgage processing and/or closing

  • Previous banking experience beneficial

  • Knowledge of calculation methods for self-employment income per agency guidelines beneficial

Computer and Software Skills:

  • Strong computer skills, including proficiency with Microsoft Office products, and other bank systems

  • Mortgage Processing System

  • Bankway

  • Salesforce

  • Google Mail

Certificates, Licenses and Registrations:

  • None

Equal Opportunity Statement

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster at:

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Mortgage Loan Coordinator

Enterprise Bank