Prepares mortgage loan files according to bank, regulatory and investor guidelines by gathering the necessary documents and information within designated time frames. Communicates with customers, clients, staff, realtors, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain any additional documentation required to complete the loan file. Ensures compliance with bank, regulatory and investor requirements and quality customer service standards. Coordinates the closing and funding of assigned loan packages; calculates final closing costs and disburses funds. May package and ship loans to the secondary market as directed.
High school diploma or equivalent
Two to three years of relevant work experience, preferably in loan processing and closing activities
Thorough knowledge of loan processing and closing policies and practices
Basic knowledge of credit policies and approval processes
Proficient skills in applying general accounting principles
Well-developed ability to manage multiple tasks/projects and deadlines simultaneously
Strong verbal and written communication skills