Mortgage Escrow Specialist

What The Role Is

The Escrow Specialist is responsible for the maintenance of tax and insurance records on mortgaged properties and accurate and timely payment of real estate taxes and insurance on escrow and non-escrow accounts. Escrow Specialist monitors the work of out-sourced tax and insurance vendors, processes all disbursements for customer escrow accounts and provides assistance in resolving tax and insurance related issues. Escrow Specialist processes mail, faxes, and emails pertaining to current bills and researches issues for customers.

How You will Make an Impact

• Analyzes escrow sufficiency to make sure escrowed funds are sufficient to make required payments

• Update tax and insurance lines on the mortgage servicing system in order to maintain accurate records for delinquent non-escrowed loans obtain delinquent tax amounts in a timely manner so taxes can be paid to prevent a tax sale.

• Works with Loss Mitigation Specialist to ensure modification plan guidelines for setting up tax lines, paying taxes, and establishing an escrow account are done timely and within Compliance guidelines.

• Manually requests tax and insurance bills, track critical dates, and make payments if not disbursed electronically.

• Execute payments for taxes and insurance both in batch single processing modes accounting to the renewal and installment due dates for the particular payee. Payment processing includes: taxes to avoid incurring interest or penalties, home owners insurance which includes hazard, flood and wind, and private mortgage insurance

• Sets up new tax payees or makes changes upon request.

• Update action & follow up in the mortgage servicing system.

• Weekly reporting to management.

Who You Are

• Excellent verbal and written communication skills

• Proficient in the use of Microsoft office and their associated suite of product

• Strong research, analytical, and organizational skills

• Ability to multi-task while meeting strict deadlines

• Outstanding time management

• Sound decision making skills

• Previous experience with accounting and reconciliation a plus

• Works cooperatively with others

• Regular and reliable attendance

If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Cadence Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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