Mortgage Compliance Supervisor - Quality Control

National Bank Of Arkansas Little Rock , AR 72215

Posted 2 months ago

Associate can be located at 801 John Barrow Road in Little Rock, Arkansas or at 200 Parkwood in Lowell, Arkansas.

Position is Monday through Friday 8 am to 5 pm.

SUMMARY: The Mortgage Compliance Supervisor ensures the timely identification, mitigation, resolution and reporting of existing, emerging and upstream regulatory risks and issues related to mortgage and secondary market lending. The incumbent drives a culture of accountability and compliance and works across the Arvest Mortgage Division/Central Mortgage Company (AMD/CMC) to ensure compliance with applicable banking laws, rules and regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Provide effective supervision of staff, including prompt feedback regarding performance, adequately training new associates and cross-training existing associates on all site specific roles and functions. Maintain adequate staffing levels and distribution of workload between associates.

  • Maintain a proficient level of knowledge regarding the assigned mortgage compliance subjects. Provide subject matter expertise with regard to mortgage compliance topics for personnel across AMD/CMC.

  • Assist the manager in analyzing, researching, and leading the resolution of potential compliance issues by reviewing exposure, remediation plans, and managing to full compliance with applicable rules or regulations.

  • Ensure mortgage compliance policies, procedures, and programs are closely aligned with key compliance initiatives while effectively monitoring AMD/CMC compliance exposure.

  • Assist in the detailed analysis of identified compliance mandates, changes, or concerns and lead or provide direction with the implementation of resolutions for servicing and/or origination problems or questions.

  • Work collaboratively with assigned business departments to ensure clear understanding and alignment of efforts regarding requirements definition for future compliance projects.

  • Provide assistance to the manager during compliance exams by the federal and state examiners, regulators and independent auditors, including Arvest Bank Group internal auditors engaged by the bank group.

  • Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes, but is not limited to, complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

TEAM ACCOUNTABILITIES:

  • Support and uphold the Arvest Mission Statement.

  • Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.

  • Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.

  • Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company's overall operation.

  • Foster and promote the proper company image at all times.

SUPERVISORY SKILLS:

Directly supervise two (2) or more associates as assigned by the Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Ensure direct reports have completed required compliance training and are adhering to all internal procedures and controls as it relates to bank policy, laws, regulations and Arvest's BSA/AML Program. Responsibilities include interviewing, hiring, appraising performance, rewarding, and disciplining associates. The incumbent has the authority and the appropriate influence to make recommendations regarding hiring, firing, advancement, promotion, or any other change of status of other associates within the guidelines of the bank's procedures and guidelines for such change of status events. The incumbent provides training, planning, assigning, and directing work assignments and schedules; addressing complaints and resolving problems.

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Mortgage Compliance Supervisor - Quality Control

National Bank Of Arkansas